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Reviewed 13 October 2016

Comfort Suites made us feel welcome when we were greeted at the front desk.
Our room was very clean and comfortable. There was a refrigerator and a coffee bar with a microwave. Ice was available down the hall. Breakfast was really good and satisfying with a multitude of items to choose from. There is a workout gym and a swimming pool that looked inviting. This is definitely our place to stay when traveling thru Barstow. Thankful for the comfort and good service!

Room Tip: If you want to sleep before the gym closes in the evening, don't get a room right next door. You will hear the treadmill activity.
  • Stayed: September 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank GaltHappyeater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_caa22, Manager at Comfort Suites Barstow, responded to this reviewResponded 17 October 2016

Thank you for taking the time to share your recent experience with us. We are delighted you had a great stay at our hotel and that our front desk staff made you feel so welcomed. We're also glad you enjoyed our full hot breakfast, our clean and comfortable rooms, and all our other convenient amenities.

We greatly appreciate all your feedback and we are happy to hear we are your place to stay when you are traveling through Barstow.

Sincerely,
Jack Marshall
Assistant General Manager
Comfort Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2016 via mobile

First time to the area. Staff we great, breakfast better than expected, rooms very clean, great location. I never walked in (3 day stay) when I was not greeted. Afternoon drinks and light meal was a wonderful surprise..

Stayed: October 2016, travelled on business
1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_caa22, Manager at Comfort Suites Barstow, responded to this reviewResponded 10 October 2016

We greatly appreciate you taking the time to share your feedback with us. I'm thrilled you had a great stay at our hotel and that our staff was very friendly and inviting. I'm also happy to hear our full hot breakfast was able to exceed your expectations and that you enjoyed our evening reception we do every Tuesday and Wednesday.

Thank you so much for all your feedback and we look forward to seeing you again soon.

Sincerely,
Jack Marshall
Assistant General Manager
Comfort Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2016 via mobile

On registration I asked for a room as far away from the main highway as possible, went upstairs to find the room was as close as possible to the road. The reception staff could have said sorry if they were not able to fulfil the request, or else they were clearly taking the p..s! Could not be bothered to make a fuss. Room was a king suite, large , clean and comfortable. Good bathroom. Everything we needed. Comfortable bed and eventually noise of traffic abates. Breakfast is ok, great Greek yoghurt but rubbery eggs.

Stayed: October 2016, travelled as a couple
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_caa22, Manager at Comfort Suites Barstow, responded to this reviewResponded 10 October 2016

Thank you for taking the time to share your feedback with us. On behalf of our entire staff I would like to apologize for failing to accommodate your request. Our staff normally goes above and beyond to make sure each of our guests are well taken care of. Which makes this all the more shocking. I'm also sorry to hear breakfast was only okay and the eggs were a bit rubbery. I will be sure to talk to both the kitchen and front desk staff to make sure we do better next time.

Thank you again for your feedback and we look forward to offering you a superior experience in the future.

Sincerely,
Jack Marshall
Assistant General Manager
Comfort Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2016

This is probably the nicest Comfort Inn we've stayed at. The lobby is large and welcoming, with warm cookies and water for guests. The desk clerk was very friendly and gave us a room on the top floor as we requested. Loved the room--everything looked new, from the carpeting to the bed and other furnishings. The bathroom was quite spacious. The layout of the suite was well designed, with a half wall separating the bed from the "living area." Of course the bed was very comfortable (like all beds at Comfort Inns), and the room was quiet. We'd go out of our way to stay here again!

  • Stayed: October 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Taos_NewMexicoBeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_caa22, Manager at Comfort Suites Barstow, responded to this reviewResponded 10 October 2016

Thank you so much for taking the time to write us a review on TripAdvisor. We are overjoyed to hear you had a great stay with us and found our hotel to be one of the nicest Comfort Suites you have stayed at. We're also happy to hear you enjoyed our welcoming lobby, our friendly staff, and our clean and spacious rooms.

Lastly, we are very glad you would go out of your way to stay with us again in the future. We greatly look forward to it and thank you again for your feedback.

Sincerely,
Jack Marshall
Assistant General Manager
Comfort Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2016 via mobile

Good value for the money. Rooms are large and had a sofa bed as well as a king. Clean room, friendly staff, free full breakfast. Good location outside the city, gave us a nice jumping off point for our ride home to Utah.

Stayed: September 2016, travelled with family
Thank Jake M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_caa22, Manager at Comfort Suites Barstow, responded to this reviewResponded 1 October 2016

Thank you for taking the time to share your feedback with us. We are thrilled you found our hotel to be a good value and in a great location. We're also happy to hear you enjoy your clean and spacious room as well as our friendly staff and full hot breakfast.

We greatly appreciate your time and we look forward to seeing you again soon.

Sincerely,
Jack Marshall
Assistant General Manager
Comfort Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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