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Reviews (94)
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Reviewed 24 October 2017

This is the second time we have stayed at the Residence Inn in Concord. This time we stayed eleven nights. We have stayed in some of the top hotels in major cities around the world and I can say that the service we received at at the Residence Inn rivals any of these other hotels. Everyone, from Claude & Zachery at the front desk, to Maria in Housekeeping to the ladies at the breakfast buffet were so nice and so helpful that I cannot say enough good words about them. The hotel is a relatively new hotel. The suite we had was clean and had all the amenities we needed. We utilized the fitness during our stay. The equipment is excellent. The location of the hotel is off of Route 2, allowing easy access to many of the surrounding towns, well as into the city of Boston. I would definitely recommend this hotel if you are staying in the area.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank doug3909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

Spent one night at this hotel over Columbus Day weekend. The king bed studio rooms are large and well appointed. The free breakfast has lots of tasty options. There is plenty of parking. The proximately to local amenities and businesses is fantastic. I would definitely recommend this hotel and stay here again next time in Concord!

Stayed: October 2017, travelled as a couple
Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017

New hotel, Great size rooms and well appointed new bathrooms. Sadly let down by dreadfully loud old style air-con units with compressors inside the room!! Acoustics in the public areas - lobby, bar, and breakfast room are appalling - can't hear yourself think. So take ear plugs and you will be OK. PLUS the address on their web page and all literature is incorrect - the hotel is on Baker Avenue - Extension, not Baker Avenue - and is very difficult to find even with gps. many other guests had the same "can't find the hotel" issues. No placard/boards anywhere on the roads leading to the hotel with direction. Staff did OK, they appeared mainly young and inexperienced but did well. Its as if a warehouse was taken over by the hotel developer - it looks good, but it's utilitarian and doesn't really deliver what you expect from a Marriott - even Residence Inn level.

  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Iain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColwenHotels-MGMT, General Manager at Residence Inn by Marriott Boston Concord, responded to this reviewResponded 23 October 2017

Iain M,

Thank you for choosing to stay at the Residence Inn Boston Concord. We are pleased you enjoyed your guestroom however, we are sorry for the areas where we fell short. Your feedback will be shared with the appropriate departments as we are always looking to improve our guests' experiences.

Jason R.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

New modern luxerious and spacious suite. Very clean. Nice layout. As a woman traveling alone I felt welcome and safe. The personel is very friendly. Spacious parking lot. Just a few minutes to walk to the commuter rail. $ 9,25 for a ticket (one way) that takes you to Boston within appr. half an hour. No need to drive into the crazy Boston traffic. The village and hotel could work together on improving the sidewalk and streetlights from the hotel to town across the railroad tracks, so it’s safer to walk to a restaurant and a convenience store after dark. Will stay again!

Stayed: September 2017, travelled solo
Thank Yvonne-Posthuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017 via mobile

Pristine, modern, tastefully and thoughtfully designed. Delicious full breakfast. Rooms have full kitchens and beautiful bathrooms. Quite a delight. Also a happy hour with appetizers (hamburgers one evening). Recommended.

Stayed: October 2017, travelled with friends
Thank pkhendricks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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