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Reviewed 21 March 2017

Readily transportation to the airport was available. Guest services provided prompt delivery of extra towels, luggage carts were readily available, breakfast lines moved rapidly. I will definitely stay again in the future!

Date of stay: March 2017
  • Trip type: Travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank 898bernadetteb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta Airport, responded to this reviewResponded 22 March 2017

We are glad you enjoyed your stay and would like to thank you for your review. We look forward to seeing you in the future.

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Reviewed 21 March 2017

We were in ATl celebrating my Husband's birthday, this hotel was wonderful, we had a premium room and enjoyed the snacks. Room had a nice fragrance when we walked in, loved it. Hotel staff was gracious and friendly.

Date of stay: March 2017
  • Trip type: Travelled as a couple
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    • Rooms
    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank carolynd195
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta Airport, responded to this reviewResponded 22 March 2017

Congratulations to your husband on his birthday! We are glad you chose our hotel the Embassy Suites by Hilton Atlanta - Airport and are glad you enjoyed your stay. Thank you for your good review.

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Reviewed 20 March 2017

The hotel was nice upon arrival. Bed was comfortable. However, my husband was woken in the middle of the night by a cockroach biting his leg in the bed. We left the hotel and spent the night in the airport. The hotel did state that my points would be refunded along with the money spent in the lounge. I am still waiting for my statement to verify this happened, but was assured it would.

Date of stay: March 2017
  • Trip type: Travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank D9414PRjessicat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta Airport, responded to this reviewResponded 22 March 2017

I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We work closely with a professional pest control company to address and rectify any pest situation that might occur. We have reviewed your comments with our staff and promise the situation has been addressed.

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Reviewed 20 March 2017

I always experience "excellence" here EMBASSY is the BEST! I love the Complimentary Breakfast always FRESH! Made to order. (some Items e.g. Omelets, Eggs and breakfast meat. I will recommend this for your stay in the GEORGIA (College Park) area

Date of stay: March 2017
  • Trip type: Travelled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank 908reenad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta Airport, responded to this reviewResponded 21 March 2017

We are glad to offer you good hospitality during your stays here at the Embassy Suites by Hilton Atlanta - Airport. Thank you for returning and for your good review.

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Reviewed 19 March 2017

Did not sleep well in a hot room. Mentioned it to front desk twice. They gave us $65 off our room,which was good. We were just very tired the next day traveling because lack of sleep the night before.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank annetteg643
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta Airport, responded to this reviewResponded 21 March 2017

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments

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