This hotel is not only conveniently located, it has services that surpass most hotels where I have stayed. The room is ample in size and was kept clean throughout my stay. This cleanliness extends to the hallway. I have been dismayed as to why so many hotels allow the accumulation of dirty food trays and trash is allowed to stay in the hallways – this does not happen at the Omni. I had many empty boxes and trash during my stay and it simply disappeared from my room when I left a “trash” note on it. Empty trays were also whisked away.
I must mention the young man who delivered my morning beverages each day (a part of the perks for being a rewards member). He was prompt and considerate. I would have appreciated a system whereby a tip could have been provided for him. I happened to be in the room when he came back for the tray and was able to express my appreciation, otherwise he would have never known that I as thrilled with his service.
My only (minor) issue was that I asked for a room with a view and got one of the convention center roof.More
- Free Wifi