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Reviewed 6 December 2016

Great hotel in a good location, friendly staff and also very clean.
We stayed in July and although there were a lot of children in the hotel, the adults pool was perfect for relaxing and sunbathing. The pool side bartenders made delicious cocktails and we were never stuck for choice, during a 10 night stay we tried all 5 restaurants at least once, our favourite being the roof top BBQ!
The only tip I would give is that the adults pool doesn't open until 9:00 and a lot of people get to the doors around 20 minutes earlier to be at the front of the queue to secure a bed, so get there early if you want a poolside bed... otherwise there are plenty of others.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank AmyLou2105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 7 December 2016

Dear Madame,

We would like to thank you for taking the time to review db San Antonio Hotel + Spa and providing feedback concerning your stay.

We thank you for your positive rating and insights into the hotel, and look forward to welcoming you back soon.

Yours Sincerely,
Gilbert Schembri
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2016

Excellant hotel in prime location. Friendly staff. Great food with lots of choice. Very clean room. Is very spacious and comfortable. A great holiday destination. Shuttle bus from airport was well organised. Looking forward to another holiday in db San Antonio.

Date of stay: November 2016
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
2  Thank rainbowletts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 7 December 2016

Dear Guest,

We would like to thank you for taking the time to review db San Antonio Hotel + Spa and providing feedback concerning your stay.

Thank you very much for your comments and for mentioning so positively the service you received, in particular the attention you received from our team members.

We look forward to welcoming you back soon.

Yours Sincerely,
Gilbert Schembri
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2016

Stayed here for a week. The staff were lovely and nothing was to much trouble.
The food in the restaurant was good but no glutton free choice.however you only needed to speak to the chief and you were catered for. Sunday lunch was exceptional.lots of parties were booked for the restaurant, this did not impact on us at all, in fact we benifited from the fab buffi we had a night in the bestro and this was excellent. The Indian buffi was also extremely good and you were not restricted on how often you could visit.
Our room was large and the beds were comfortable. The bathroom was large.
The room was cleaned every day, fresh towels were every second day or on request.
I was pleasantly surprised at thhe quality of the entertainment, the animation team were great and put on some fantastic shows.
I would recommend this hotel.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank esther913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 7 December 2016

Dear Esther,

Thank you for your kind words. It is always a pleasure to read reviews like yours which show that we are doing the right things to create memorable experiences.

There is nothing I would like to add to your excellent review besides a sincere "Thank you" and that I hope we will welcome you again at the db San Antonio Hotel + Spa.

Kind Regards
Gilbert Schembri
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2016

Just returned from a short stay at the sanantonio db
I can fully recommend this hotel
A very well run hotel with extremely well presented staff
The food was very good throughout our stay
A very clean and customer driven hotel
The entertainment troop/dance team where a pleasure to watch and speak to
An around exellent hotel
And thank you to all at the sanantonio db for a exellent 4 night break
Paul/Catherine Watson room 652

Room tip: Go all inclusive it was exellent
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank wink1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 7 December 2016

Dear Mr & Mrs Watson

Thank you very much for taking the time to write a review regarding your recent visit to db San Antonio Hotel + Spa.

We are so thrilled to receive your kind feedback and it motivates us to continue to deliver a great guest experience. Your comments were shared with the team and they truly appreciate them.

We are looking forward to welcoming you back at the property in the future.

Sincerely,
Gilbert Schembri
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2016 via mobile

I stayed @ the hotel 12-19 November 2016. It's my 3rd time here and i will be coming back. I had reflexology and a deep tissue Massage by Alexsandra. Absolutely brilliant she is the Jewel in the Crown. This therapist us an expert and knows her trade well. I wish she was in England. I met Bradley the general manager who introduced himself to me. We had a very interesting chat. Hmmm. All I can say is this hotel has everything I need for a restful break. The Kareoke night was a laugh. Really good. The Gym well that's excellent the trainers/ staff very knowledgeable. They know their stuff and are extremely helpful. See u all next year

Date of stay: November 2016
Trip type: Travelled with friends
2  Thank Fitness50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 7 December 2016

Dear Guest,

On behalf of the entire team at db San Antonio Hotel + Spa, we would like to thank you for your wonderful feedback as a valued guest with particular regards to the service experience; as it was indeed our pleasure to be of service to you throughout your entire experience.

Please do not hesitate to contact us prior to your future stays in order to ensure all your preferred preferences are adhered to and we hope to welcome you back in the near future.

Kind Regards
Gilbert Schembri
Rooms Division Manager

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