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Reviewed 11 February 2015

This was our first time staying at this beautiful hotel. We really enjoyed it. Staff are very friendly, in every department.
We had a fast check in done by a professional receptionist - Kaitlyn Byrne.
We were very welcome both at Guéliz Restaurant especially by a great waitress - Victoria - and Cafe Maroc.
I highly recommend this hotel both for accommodation and also for dining.

Room tip: We were on the 8th floor and it was perfect. No noises and most of all very warm.
Date of stay: February 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
6  Thank mcborgcatania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHotel, Assistant General Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 12 March 2015

Dear Sir / Madame,

Thank You for staying at the db San Antonio Hotel and Spa and for your valuable time to write about us. I am glad that you had an enjoyable experience here at San Antonio.

I will pass on your kind comments to the staff and departments mentioned.

Thank you once again for your positive feedback; we look forward welcoming you back to the db San Antonio.

Darren Vassallo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2015

A very nice hotel with excellent reception,cleaning and dining room staff.Reception was very helpful in answering even non hotel questions e.g.how to get to certain places. One member even offered to try and locate a site that we were interested in visiting!!
A few criticisms (not major issues)
Light pollution from around the door, from the indicator lights(tv,thermostat etc) and the curtain covering the door to the balcony
Noisy air conditioning
Noise made when others scraped chairs and beds-maybe padding on the feet would prevent this.
Definitely deserves its 4 stars and thanks for a pleasant two weeks.

Room tip: Try a room higher than second floor to get better views
Date of stay: February 2015
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHotel, Assistant General Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 12 March 2015

Dear Sir / Madame,,

Greetings from db San Antonio Hotel and Spa.

Thank You for taking your valuable time to write about us. I am glad that you had an enjoyable experience here at San Antonio.

We assure you that the issues you have highlighted are noted and will be addressed.

Thank you once again for your positive feedback; we look forward welcoming you back to the db San Antonio.

Darren Vassallo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2015

Spent a very pleasant week here in February booking the holiday at short notice. Hotel package for all inclusive was very competitively priced and offered excellent value for money. We were very pleased with the spotlessly clean and modern, comfortable accomodation, food quality and service, all of the hotel staff were eager to please. The hotel was conveniently situated for the bus station from where there is a frequent bus service to all areas on the island, including the airport - a day ticket for unlimited travel costs 1.5 Euros. The only downside was the resort area of Bugibba which has probably seen better days.

Date of stay: February 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank lizjoan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHotel, Assistant General Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 10 February 2015

Dear Sir / Madame,

Thank you for sharing your recent experience at the db San Antonio Hotel.

It is delightful to read that you had a positive experience with our employees, the location of the hotel and our facilities.

We look forward to host you at our hotel shortly. The team and I shall look to make the stay just as highly satisfactory.

Best Regards,

Darren Vassallo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2015

My partner and I have recently stayed for a weekend at San Antonio Hotel and its excellent staff as well as atmosphere deserved an outstanding rating.

Some perks of staying at such hotel were the following:

- Recently refurbished & spotless clean rooms
- Friendly & welcoming staff
- Ample variety of mouthwatering food
- Hotel is in a good location. Sea view is highly recommended!

All in all, it is undoubtedly good value for money.

Room tip: We took a superior sea view room, and it was definitely worth the upgrade.
Date of stay: February 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Karl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHotel, Assistant General Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 10 February 2015

Dear Sir / Madame ,

Your feedback regarding your recent experience is greatly appreciated in knowing where we have exceeded your expectations.

We are thrilled that Our Staff's service in assisting our patrons was shown throughout the course of your stay. We shall share your feedback with the staff concerned as these comments motivate them to be better.

It is likewise pleasing to hear that you were satisfied with the Hotel's position, its cleanliness level and the food standard.

On behalf of Our Staff and Management, we look forward to welcoming you back to the San Antonio Hotel at a future date. Please let us know when we can assist you with making it an enjoyable stay once again.

Regards,

Darren Vassallo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2015

Hotel has an indoor pool and very well equipped gym. Food and entertainment very good. As the hotel is only part all inclusive the bean counters insist that drinks are all signed for, a slight nuisance. Would we return? Yes.

Date of stay: January 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank roytaylor49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHotel, Assistant General Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 10 February 2015

Dear Sir / Madame ,

Your feedback regarding your recent experience is greatly appreciated in knowing where we have exceeded your expectations.

We are thrilled that Our Receptionist's guest-orientated service in personally assisting guests was shown throughout the course of your stay. We shall share your feedback with the staff concerned.

It is likewise pleasing to hear that you were satisfied with the Hotel's position, its cleanliness level and the food standard.

Shortly we will be Fully All Inclusive so by means of having wrist tags you will be identified and not asked for your room number at the bars.

On behalf of Our Staff and Management, we look forward to welcoming you back to the San Antonio Hotel at a future date. Please let us know when we can assist you with making it an enjoyable stay once again.

Regards,

Darren Vassallo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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