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Reviews (217)
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All reviewsrooftop poolminute walk from the centrerooms are bigwalls are very thinunderground tunnelsister hotelreception staff areclean towels every dayspent a week herebath showercleaned dailybars restaurantslong weekendan updateflat screen tvbeds were comfortablepool towels
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Reviewed 2 April 2018 via mobile

Stayed in room 4487 and friends opposite and below.
The room wasn't ready until 2pm but we were allowed to store our luggage and come back later.
The dark haired girl on reception (Tuesday) was very good and helpful, as was the blonde girl who checked us out on the Saturday morning. All staff we spoke to were friendly and pleasant but a special mention to Mario the maintenance guy from Belgium.
He always smiled and when we asked for extra sunbed and chairs he made sure they were provided. Very helpful and cheery guy.
On arrival you pay €50 as a guarantee for the room which is refunded. I could understand if this was Malia/Magalyf and full of youths but we are mature responsible adults. It's guaranteed on your card and refunded at checkout. I travel monthly and it's the first time I've come across it.
There's a fridge, safe and hairdryer (Not located near a mirror) although I've no hair to dry.
The room was very large, clean and a decent balcony.
The pool is clean and on the roof, it was checked and tested at least twice a day that I saw and there's no lifeguard.
Massive downside to the p.o. was the hard plastic sunbed, they need a cushion on them. There was 6 to start and when we asked for more at least 25 around the pool.
You can also use facilities at the Topaz by walking underground from level -1.
Tv has some English channels.
New towels daily and cleaned daily.
A 10 minute walk to the square where I recommend the Victoria Restaurant.
If you want to catch a bus, they're cheap but always packed and it generally doesn't stop except the terminus so I advise getting one there or it will just drive right by you.
A good 4 night stay and great hotel with nice staff. Just make the sunbeds comfier for next year as they're uncomfortable 8 hours a day.
Definitely recommend

Stayed: March 2018, travelled with friends
Thank TheCount69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrianaMalta, Manager at Oriana at the Topaz Hotel, responded to this reviewResponded 4 April 2018

Hello Thecount69, Thank you for your review which we find very pleasing to read, honest & very informative. it was also a pleasure for us to have you stay at the Oriana, and will be looking forward to welcoming you once again next year. We will consider your comments about the sunbeds.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

My husband and I stayed at the Oriana Hotel last week. The room was large with a very comfortable big bed. The room also had free WiFi and a fridge and kettle as well as an en suite bathroom. The receptionists were all very friendly and helpful.

Stayed: March 2018, travelled as a couple
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrianaMalta, General Manager at Oriana at the Topaz Hotel, responded to this reviewResponded 27 March 2018

Hello Jane and thank you so much for your review. I am very glad to read that you were satisfied with our services.

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Reviewed 19 March 2018 via mobile

We are a Maltese family and we stayed at Oriena for the first time,and there's nothing really to complaine about.The room was very clean(cleaned everyday) and comfortable bed, with large balcony,the bathroom was OK with lots of hot water, yeah needs a little modernisation. The AC is really good. Food was really good,everyday with different dishes and so is the breakfast.. We like to go to different hotels for a short break,and without a doubt Oriana Hotel is high in our list. Good value for money.Many thanks.

Stayed: March 2018, travelled as a couple
2  Thank daniellisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018

We stayed at the hotel for a week with my girlfriend and I can tell you that the hotel is wonderful,all of the staff are kind and polite.The room was nice and tidy. We are coming back again and we're really recommend Oriana Hotel to all of you in the future.

Room Tip: Quiet room
  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Nenad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrianaMalta, Manager at Oriana at the Topaz Hotel, responded to this reviewResponded 16 March 2018

Thank you Nenad for your review. We look forward to welcoming you once again as a guest at The Oriana in the near future

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Reviewed 13 March 2018

Topaz hotel was surperb, room was clean, and comfortable, etc and the management excellent, ....staff were very polite, and prompt, Thankyou Topaz for the most wonderful holiday, on at a very reasonable price,... also Thank you for your kindness when my flight was cancelled due to snow in U.K...MUCH APPRECIATED ....

Stayed: February 2018, travelled solo
Review collected in partnership with this hotel
Thank robinhoodBournemouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrianaMalta, Manager at Oriana at the Topaz Hotel, responded to this reviewResponded 16 March 2018

Thank you for your review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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