Waited 1.5 years to go back and the beds are not changed as was told they would be. Could not stand up and back pain so bad I could barely walk. For the Executive Level, I expect better. I will not go back and will likely try another Hilton product/hotel, but this was not a good experience.
- Official Description (provided by the hotel):
- The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Richmond Hotel And Spa / Short Pump