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Hilton Richmond Hotel & Spa / Short Pump
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Savings alert! 15% below average rates

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Savings alert! 24% below average rates

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Savings alert! 15% below average rates

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Reviews (1,193)
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Show reviews that mention
All reviewsshula's restaurantthe executive loungegreat hotelshopping and restaurantsbusiness tripbreakfast buffetwonderful stayfitness centerdefinitely stay here againenjoyed my stayfront desk staffshuttle serviceindoor pooldoreenconferenceaccommodationsstarbucks
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124 - 129 of 1,193 reviews
Reviewed 12 August 2017 via mobile

We stayed on the 8th floor and everything was perfectly maintained. The executive lounge was great and the pool area spotless and relaxing. The only (tiny) criticism is that the floor in the pool area is incredibly slippery!

Stayed: August 2017, travelled as a couple
Thank zagnutmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

Nice hotel. Convenient shuttle to Short Pump for shopping and dinner. Zamayra at the front desk was very sweet and customer service oriented. Great omelet the next morning. We enjoy staying at this property.

Stayed: August 2017, travelled as a couple
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this reviewResponded 14 August 2017

I will be glad to pass on the wonder comments to Zamayra, she is wonderful and deserves recognition. I am so glad the impression she made on you and hope you come back and visit us soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

Excellent staff service and check in and check out was very quick and easy, clean rooms with nice views and comfy beds, great location not far from stores, price was excellent for 3 a night stay. I will definitely come back again next year

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank D2499YPkevina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this reviewResponded 14 August 2017

I am very happy to hear that you liked our hotel and location. It is a very up and coming area and we are proud to be in the middle of it, with a great hotel and team!

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Reviewed 3 August 2017 via mobile

This is an upscale hotel in a newer suburb. Excellent, professional staff with valet and luggage help, if needed. Great amenities for Gold/Diamond members. Room was very clean. We were traveling with our dog and had no issues. We will definitely stay again when we are in the area.

Stayed: July 2017, travelled with family
Thank Sylvia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this reviewResponded 14 August 2017

Thank you so much for the kind words. We are very happy to welcome you and your furry friend back to stay with us. Thank you for your time tell us about your experience.

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Reviewed 31 July 2017

We really enjoyed our stay at the Hilton at Short Pump. The staff was very friendly and courteous. The room was very clean and comfortable. We had breakfast at Shula's Restaurant both mornings. So good! The location is perfect for shopping and other restaurants. Will definitely stay there again.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this reviewResponded 7 August 2017

Thank you for your visit and "Super Nice" review of our hotel. We'll share the good news with the team, and we hope to see you back again soon.

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