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Sonesta ES Suites Omaha
Ranked #17 of 82 Hotels in Omaha
Certificate of Excellence
Reviewed 20 September 2017

This was our first experience with Sonesta Suites, to say our experience was beyond wonderful would be an understatement. The staff was very professional, the lady who was attending the breakfast bar was more like a waitress. Our room was like a condo, spacious, very clean and the beds were so comfortable. We will, without a doubt, be back

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta
Thank M6162FVdennisb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this reviewResponded 21 September 2017

Dear M6162FVdennisb,

Thank you for choosing the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor!

With the goal of providing superior service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all to continue our mission!

Thank you again for choosing the Sonesta ES Suites Omaha! We look forward to seeing you again soon!

Sincerely,

~Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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20 - 24 of 255 reviews

Reviewed 19 September 2017

Let me preface this review with I rarely leave reviews, this may be the 4th review I have ever written either bad or good. I typically avoid lengthy stays at Hotels should short term leases be a viable option however; Sonesta has now changed opinion on this matter. My lengthy stay with this property has been pleasant and exceeded every expectation. It was a "breath of fresh air" on those long work days while traveling, knowing my days where what one would say "plug and play.' Waking up each day in a well kept, newly remodeled room, in a bed that was crafted for a kings night of rest, having only a short walk for an amazing breakfast daily allowed me to focus on just what I needed to get done and not be distracted by the normal house hold cleaning duties. Elizabeth, Lisa and their staff always exceeded expectations always easily accessible while quickly being of service when things popped up. I would definitely recommend considering this property for either your weekend get away or a home away from home.

  • Stayed: June 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Toby A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this reviewResponded 20 September 2017

Dear Toby A,

Thank you for choosing the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor!

With the goal of providing superior service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all to continue our mission!

Thank you again for choosing the Sonesta ES Suites Omaha! We look forward to seeing you again soon!

Sincerely,

~Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

My son was admitted through the emergency room at the nearby hospital. I was a wreck, but the attendant in the emergency room hooked me up with a very friendly and concerned receptionist at Sonesta ESSuites. I found it very easily when it was time for a few hours break, and I felt surrounded by peacefulness and safely tucked away for the night. I simply cherished the facility for its ease of everything!

  • Stayed: September 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta
Thank Patty Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this reviewResponded 19 September 2017

Dear Patty Z,

Thank you for choosing the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor!

With the goal of providing superior service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all to continue our mission!

Thank you again for choosing the Sonesta ES Suites Omaha! We look forward to seeing you again soon!

Sincerely,

~Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

Well this is the place to go if you are alone and want solitude or with a busy family! I am visiting my daughter at UNO and just wanted a quiet place to crash. The gal at the front desk was SO friendly and accommodating. They are set up kind of like townhomes. You get in from the outside so each has its own private entrance. Totally renovated! I just can't believe all you get for the price. I just got a king suite (smallest they offer) and WOW! Clean, modern and lovely. The outdoor pool would be so perfect for families with little kids and they had a Beautiful fire going at night with seating around it. Not only that they offer FREE food (brats and beer last night), and free continental bfast in the morning. I've stayed at a few places in Omaha and if you want the most bang for your buck this is it!

Stayed: September 2017, travelled with family
Thank Gwen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this reviewResponded 12 September 2017

Dear Gwen S,

Thank you for choosing the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor!

With the goal of providing superior service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all to continue our mission!

Thank you again for choosing the Sonesta ES Suites Omaha! We look forward to seeing you again soon!

Sincerely,

~Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017 via mobile

Wonderful room, bed, location but... what's with the dog owners ( yes, they do allow pets) who do not pick up their dog messes. It wasn't just one or two - but each day several " hidden" piles in the grass lawns around the suites. Come on people.

Stayed: September 2017, travelled with family
Thank Denis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this reviewResponded 4 September 2017

Dear Denis B,

Thank you for choosing the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor!

With the goal of providing superior service, we take great pride in serving the needs of our guests. I apologize that you encountered some "hidden" surprises on our grounds!
I will share your feedback with our team to inspire and motivate us all to be aware of this issue and to continue our mission of hospitality!

Thank you again for choosing the Sonesta ES Suites Omaha! We look forward to seeing you again soon!

Sincerely,

~Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sonesta ES Suites Omaha

Address: 6990 Dodge St, Omaha, NE 68132-2752
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Omaha
Price Range: €84 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sonesta ES Suites Omaha 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Treat yourself to a surprisingly different experience when you reserve a suite at our Sonesta ES Suites Omaha. With plenty of wide-open spaces to eat, work and play, we do our best to provide you with simple, warm and relaxing comforts to make your suite feel like home. Located within walking distance of the University of Nebraska Omaha, you're just steps away from the best sights and sounds of the city. You'll enjoy one of our 80 studio and two-bedroom suites, a daily breakfast buffet, free parking and complimentary Wi-Fi to keep you connected. ... more   less 
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Also Known As:
Residence Inn Omaha Hotel Omaha
Omaha Residence Inn

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