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All reviews complimentary breakfast and dinner cordero front desk tgi fridays evening reception full size fridge golden corral home away from home bedroom suite great place to stay the entire staff free shuttle shuttle service yogurt pool and hot tub the breakfast area business center
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Reviewed 20 June 2015

We found this to be a very nice, well furnished Hilton property. There were no serious problems with the suite we stayed in, and the staff were very friendly and helpful with any questions we had. We can highly recommend this hotel to any travelers enroute to Anchorage.

Date of stay: June 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
3  Thank Gary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olesea v, Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded 31 August 2015

Dear Gary F

Thank you so much for your amazing review and recommendation of Homewood Suites Anchorage! Your kind words, describing our staff, is truly humbling and appreciated. We aspire to provide our guests with exceptional service, cleanliness, comfort, and an overall memorable experience. I am so glad we accomplished this for you! Thank you again,Gary F, for your time in sending us your feedback. We cannot wait to welcome you back to Homewood Suites Anchorage!

Olesea Velesco
Assistant General Manager
Homewood Suites Anchorage
olesea.velesco@hilton.com

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Reviewed 18 June 2015

We recently stayed here before our cruise left from Whittier. The facilities were very clean, the staff was very helpful and the shuttle was able to get us everywhere we needed to be. I would recommend staying here for short trips to Anchorage.

Date of stay: June 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank KOtheConsultant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olesea v, Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded 31 August 2015

Dear KOtheConsultant

Thank you for your glowing review of Homewood Suites Anchorage! Your kind words are very much appreciated and will be remembered when shared with the Homewood Suites team. It is our goal to provide our guests with a welcoming, exemplary stay, that they leave with a memorable experience. It pleases me to hear that we left such an impression with you. Thank you again, KOtheConsultant, for your time and we look forward to welcoming you back to Homewood Suites Anchorage!

Olesea Velesco
Assistant General Manager
Homewood Suites Anchorage
olesea.velesco@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2015

We got to Anchorage late on the train from Seward. The shuttle picked us up at the train station and check in was easy. The breakfast area was extremely overcrowded in the morning, but there was plenty of options. The room was extremely spacious and the bed was pretty comfortable. The wifi worked well, too. We got up and took the shuttle to the airport to get a rental car for the day (we were flying out later that night) and the shuttle driver actually talked us out of it and had us use the shuttle all day. They took us downtown, picked us up, and then we stayed in the lobby for about 4 hours. The staff had a place to put our luggage, we packed and repacked and borrowed a scale to weigh our luggage for the flights, and then took the shuttle to the airport for our late flight. The staff here was excellent. I would stay here again for sure!

Date of stay: May 2015
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank kapitman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olesea v, Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded 31 August 2015

Dear kapitman

Thank you so much for your wonderful review of Homewood Suites Anchorage! It is great to hear we left you with a feeling of attentiveness with our customer service. Our team, at Homewood Suites Anchorage, truly strives to provide our guests with memorable service and assistance. I am pleased that our suite layout gave you satisfaction, and you had the opportunity to experience our 24/7 shuttle service. I will ensure to pass your kind words to our team as they will surely appreciate it. Thank you again, kapitman, for your time in sending us your feedback. We look forward to welcoming you back to Homewood Suites Anchorage!

Olesea Velesco
Assistant General Manager
Homewood Suites Anchorage
olesea.velesco@hilton.com

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Reviewed 8 June 2015

We were here for 2 weeks on business. We took LOTS of time to enjoy the city because we had never been here.
Diamond status with Hilton properties.
Employees were all very courteous and helpful to anything we needed. Breakfast was great and filling. Breakfast could be available until 10 every morning instead of only on weekends.
The ONLY complaint we had was that EVERY evening when we returned to our room we had to contact front desk for towels, shampoo, etc. EVERY night. The last straw was when we had to ask for toilet paper. Also, bathroom sink was not being wiped down. Same stains and hair in the sink just about every day. Also, the sheets on the bed weren't being stretched when the bed was being made. How did we know? There were food crumbs from breakfast in bed and hair in the wrinkled sheets. We weren't asking for clean sheets every day. Just asking that you shake the bed out instead of just pulling the comforter over. We met with manager over housekeeping and she was very kind and helpful and even cleaned our room herself.
Will we stay here again? Probably. We will just be more careful and bring our own cleaning supplies.
Wi-Fi was spotty as was the tv in the bedroom. Signal kept going off. Finally gave up and read local brochures.

Date of stay: June 2015
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
6  Thank Skyprincess2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olesea v, Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded 31 August 2015

Dear Skyprincess2000,

Thank you so much for your review of Homewood Suites Anchorage! It pleases me to hear our staff made your stay memorable! We strive to ensure our guests are provided with a level of service, that leaves them comfort and satisfaction. It is great that we achieved this with you. I will make sure to share your kind words with our Homewood Suites team, as I know they will greatly appreciate hearing your feedback. As well I would like to apologize for not providing you with sufficient toilet treats. I already addressed that with our staff. Thank you again, Skyprincess2000 and we look forward to your next visit to Anchorage!

Olesea Velesco
Assistant General Manager
Homewood Suites Anchorage
olesea.velesco@hilton.com

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Reviewed 7 June 2015

Our stay at Homewood Suites in Anchorage was a delightful experience. The room was spacious, clean, and inviting. All our wants and needs were provided in a pleasing and comfortable environment. Everything met and exceeded our expectations. The staff members were friendly, answering questions and helping make our visit memorable. The shuttle service was excellent with estimated times for pick up and delivery. We were taken to and from the airport and downtown areas.

Date of stay: June 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
3  Thank cjposton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy M, General Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded 8 June 2015

Dear cjposton,
Thank you so much for your raving review of Homewood Suites Anchorage. We aspire to provide our guests with a welcoming, inviting and comfortable stay. It pleases me to hear we accomplished this with you and exceed your expectations! I am glad you had the opportunity to utilize our complimentary shuttle service. I do hope you had a chance to experience our complimentary breakfast and evening reception. If you did not, please make sure to join us on your next visit. Thank you again, cjposton, for time in sending us your feedback of Homewood Suites Anchorage! We will see you on your next trip to Anchorage.

Hospitably Yours,
Tracy M. Morgan
General Manager
907-762-7000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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