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All reviews juno restaurant front desk the club lounge free breakfast buffet close to the airport frequent traveler cab ride nice hotel holiday inn international airport granola bars free shuttle to the airport minutes from the airport fridge and microwave a great stay other hotels top floor
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Reviewed 10 January 2018 via mobile

The hotel is beautiful & inviting. The staff greeted us with a smile & made us feel right at home away from home. We got into our rooms & they were beautiful.

After putting our bags in the rooms, we headed to the restaurant for some dinner. The food was delicious & well worth the price.

After dinner, we retired to the rooms. The hotel supplied us a three step aromatherapy that helps with relaxation & it worked great. We were both able to relax.

It was a great experience & look forward to staying there again.

Stayed: January 2018, travelled with family
Thank kathrine430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this reviewResponded 17 January 2018

Thank you so much for the detailed review Katherine, we appreciate you taking the time to share your experience from your stay at the Crowne Plaza Anchorage Midtown.

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Reviewed 8 January 2018

We stayed on the 6th Floor Executive Level and had rooms with very comfortable beds and nice amenities in the room. There was great food in the 6th floor lounge in the evenings with snacks available during the day and a delicious breakfast buffet in the mornings. There were problems with the pool and hot tub being being too cold so we were upgraded to a room with a sitting room and Jacuzzi in the bath for the last night of our stay. Front desk service was excellent, especially Edward, who went out of his way to try to fix some issues that arose during our 5 night stay. I will happily stay here when I come to Anchorage to shop or for a getaway. The room on the main floor with the fireplace is a great place to read or chat. The 6th floor lounge has plenty of room for family games or watch TV on a big screen. I recommend it without any hesitation!

Room Tip: Stay on the Executive level floors for access to the evening treats
  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Teresa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this reviewResponded 9 January 2018

Wow, thank you so much for taking the time to provide a detailed review! We appreciate your business and so very happy to hear that Edward went out of his way to make sure everything was to your full satisfaction.
We hope to see you again sometime soon.

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Reviewed 2 January 2018 via mobile

My wife and I always stay at IHG hotels and crown plaza never lets us down. After our boiler broke during the holidays leaving us with no heat in the house or hot water in Alaska we decided to go stay a couple nights at a hotel while waiting for the replacement parts to the boiler to arrive. We called the crown plaza in anchorage and spoke to Ken Brown at the front desk. The phrase Wonderful Customer service was an understatement. He was very kind and attentive our needs and gave us the best room up grade we have ever received at an IHG Hotel.. Thanks again Mr Ken Brown. You are an outstanding representative for Crowne plaza Anchorage and IHG..

Stayed: January 2018, travelled with family
Thank JSmah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this reviewResponded 17 January 2018

Thank you for the detailed review! So glad that Ken took such great care of you.
We appreciate your business and look forward to serving you again soon.

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Reviewed 18 November 2017

I stayed here for work on a regular basis, Sayde and Roxie always do a great job at the front desk and are part of the reason I continue to return. The hotel is always well kept and the shuttle service to and from the airport is extremely helpful.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this reviewResponded 21 November 2017

Thank you so much for sharing your experience at the Crowne Plaza Anchorage-Midtown. We agree that Sayde and Roxie do a great job.

We look forward to seeing you again soon.

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Reviewed 22 October 2017 via mobile

Excellent front desk service, went over and above to accommodate our family. Upgrading us to the 6th floor with lounge access (2 free drinks and free appetizers), as well as a free breakfast buffet card.

Room was well designed and very clean. Microwave and refrigerator in room. Our room had a beautiful view and plenty of room for us and our children.

The lounge provided free cereal for breakfast, fruit, granola bars, juice, soda, and water throughout the day and a delicious Chicken Caesar Salad for the dinner appetizer.

Pool is salt water and not near as loud and obnoxious and other indoor hotel pools. The window surround floods the pool with sunlight.

After the kiddos were in bed the adults went down to Juno to enjoy some adult beverages and an appetizer. Food was delicious and reasonably priced.

This has quickly become our favorite hotel in Anchorage.

The only negative is that there appears to be an abundance of questionable people wondering around the hotel, both inside and out. There were several large groups of unsupervised children, apparently they were from Barrow, running rampant around the hotel. I felt sorry for the waitress in the restaurant, as they were pilling bowls of bacon and eggs on the table, making a horrific mess, ordered an abundance of drinks, then left everything on the table.

Stayed: October 2017, travelled with family
Thank Mom_2_the_4th_Power
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy G, General Manager at Crowne Plaza Anchorage-Midtown, responded to this reviewResponded 26 October 2017

Thank you so very much for the detailed review, so glad to hear you enjoyed your stay. We apologize that there were some disruptive unsupervised children but love that we are your new Anchorage go-to hotel!
We look forward to seeing you again soon.

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