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“Best Location Ever, Great Breakfast Buffet, Great Service, Average Room Quality”
Review of Hilton Anchorage

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Hilton Anchorage
Ranked #16 of 74 Hotels in Anchorage
Reviewed 11 August 2017

We decided to come a day early to Anchorage so we could relax for a day before we boarded the Celebrity train to Seward to then board our cruise ship. We booked the Hilton because of it's proximity to the Celebrity check-in location the Egan Centre. To say that this Hotel has a good location is an understatement. It is in the middle of everything downtown. The Egan centre is one block away but as you will learn the blocks in Anchorage are tiny... it seems like under a 100m per block in my opinion. The Hotel itself is older in style and clearly in need of a reno. The wall paper is buckling in places, my wife felt that the floors were not clean enough (I didn't care) and the general feel was that it was older. On the positive side, the mattress was firm but not too much so, as were the pillows so I got a great night sleep. Water pressure was excellent and the hot water was refreshing and consistent. The flatscreen TV (40") in the room was free standing but included several HBO stations. WiFi is free and bandwidth is good, make sure you ask for the password when you checkin and also make sure you are Hilton Honors member or you may be charged for WiFi.

The location of the Hotel is at the North end of downtown, looking to the northeast you can see the mountains clearly and to the north you can see the water. If you walk a few blocks south, east and/or west you can pretty much find anything. We got a recommendation of trying the reindeer hotdogs from a local Celebrity tour person and I must admit the $6.00 USD for the hotdog was almost worth it, delicious!! Go to the vendor at the SW corner of 4th and E street (the only vendor that is $6.00, the rest are $6.50) and apparently (according to the Celebrity girl) they are the best. When you walk around you will see many gift shops, a JC Penny, restaurants and local attractions. It is very tourist focused in this area. The hotel could not be better located.

We decided to relax and just have breakfast in the hotel. It's not cheap ($19 USD) for the buffet but it is great. The selection isn't huge but it is comprehensive with your standard continental breakfast pastries, cereals, cold meats and cheeses, cottage cheese, yogurts, fruits. The rest includes eggs, bacon, sausages, home fries, biscuits and gravy, grits (well done), steal cut oatmeal, and a full omelette bar where they will cook pancakes and all sorts of eggs for you as well. Juices (Orange, Cranberry, Grapefruit and Prune) and coffee are included in the price. Service in the restaurant was excellent, perfectly attentive but not intrusive. There is no tax on the breakfast so, even though it is expensive, it was worth it in my opinion (btw, go a bit early (6:45am)... we did and noticed that it got crowded as we were leaving).

Service overall in the hotel was excellent, people are friendly and professional, truly concerned about being hospitable to their guests. They should all be commended.

One note about transportation from the airport. If you google the bus route to the hotel, you will notice that it is a short walk to the bus stop at the airport then about a 5 block walk to the hotel from where you get dropped off at the People Mover transit hub downtown. Since the cost of Uber was about $20 and the cost of taxi's much higher we decided to try public transit just to see what it was like. For $2 each it was worth it. The blocks are so short, the bus almost empty, and the walk was minimal even with our luggage and to be honest, after the flight, I wanted to walk :) Just something to consider.

Room Tip: Room facing Northeast, North, or Northwest in the Anchorage Tower
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  • Stayed: August 2017, travelled as a couple
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    • Rooms
    • Service
Thank peterfuj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 August 2017

Stayed 8/7,8-2017, not a bad hotel a littl dated, the room we had was small but I didn't feel I should complain, it was a rewards night. It has a good location for shopping and a lot of restaurants with in walking distance. I would try to stay on the city view side A very active RR depot on the other side.

Room Tip: Stay away from the train side
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  • Stayed: August 2017, travelled on business
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Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

The hotel is pretty much your standard Hilton. The problem is the location. While it is convenient to downtown Anchorage it is too close to the Alaska Railroad. If you don't mind the sounds of train horns day and night you will be happy with the hotel. We tried to get a room away from the train station but it didn't help much. The hotel is used by a lot of cruise line companies. It can be very busy in the morning.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

Arrived from Australia to find a very tired run down hotel , rooms were very cramped and very dingy . Was very dissapointed as this was the first leg of our trip before heading on a cruise . Very out dated and not worth the money we had spent . Could hardly move around the bed when we had suitcases open, bathroom small and smelt . Expected a lot more from a Hilton Hotel especially for the price . Would not recomend

  • Stayed: July 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017 via mobile

My friend and I spent here only one night coming back from the north. I'm a gold status with Hilton and I was upgraded to a room that was just ok. Nothing special.
The lobby is huge and it seemed to be renovated recently but the room and the overall facilities seems pretty old...
Location is good, close to downtown

Stayed: July 2017, travelled with friends
Thank Angelo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Anchorage

Address: 500 W 3rd Ave, Anchorage, AK 99501-2210
Phone Number:
Region: United States > Alaska > Anchorage
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Anchorage
#19 Business Hotel in Anchorage
Price Range: €121 - €356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Anchorage 3.5*
Number of rooms: 606
Official Description (provided by the hotel):
The Hilton Anchorage hotel is a convenient ten-minute drive from Ted Stevens International Airport, and within walking distance of the Alaska Railroad Depot and Anchorage Convention District. Explore Anchorage's popular attractions including the Alaska Museum of History and Art, the Ulu Factory, Nordstrom and the Fifth Avenue Mall - all only two blocks from the hotel. Enjoy a comfortable stay in a stylish guest room featuring thoughtful amenities and high-speed internet access to help you stay connected with family and business. Dine in the inviting Hooper Bay Cafe and savor a variety of authentic Alaskan and American cuisine. Unwind in Bruin's Bar and catch up with the latest sports and news in this welcoming hotel bar. View the extensive Alaskan art collection in the lobby and enjoy a self-guided walking tour. Stay active during your stay with an energizing workout in the fitness center and refreshing swim in the indoor pool before unwinding in the steam room. Make business easy at the Hilton Anchorage hotel. Stay in touch with business in the 24-hour business center featuring a range of business friendly amenities and services. Our Anchorage hotel offers 20, 000 sq. ft. of flexible meeting and event space to easily accommodate business meetings, conventions, elegant weddings and special celebrations. ... more   less 
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Also Known As:
Hilton Anchorage Hotel Anchorage
Hilton Hotel Anchorage
Anchorage Hilton Hotel
Hilton Anchorage Alaska

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