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Holiday Inn Seattle Downtown
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Reviews (593)
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All reviewsemerald grillspace needlefront desk staffdenny parkroom was cleanwithin walking distanceminute walkunderground garageother attractionsfew blockswhole foodsquick walkbusiness centerper nightking suitelake unionpikes market
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14 - 19 of 593 reviews
Reviewed 6 February 2018

Hotel is located nearby Queen Anne Avenue. I actually stayed one night each at the Holiday Inn and one night at the Holiday Inn Express (they are right next to each other about 30 steps apart, and were the same price. They have separate parking lots (right near each other) and both cost $21/day. Both rooms were comparable, large and clean, nice bathroom, fridge and (I believe) they both had microwaves. Holiday Inn wins for overall property (elevator was better and they have a bar right outside the door). The Express wins for view of space needle and they let me check out late (I was sick as a dog, and my flight wasn't til evening) they let me stay til 2 vs noon.)

Stayed: January 2018, travelled solo
1  Thank redblueyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2018 via mobile

Friendly and helpful staff and a clean, tidy, well located hotel in a thriving city downtown. The only slight negative for me was that, although the food was good and the service friendly, the menu was limited with not too many options.

Stayed: January 2018, travelled on business
1  Thank Adrian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018 via mobile

The hotel is well located near Space Needle. Rooms are comfortable. However, breakfast experience is the worst. You have to be on a line waiting until a table is free and the service is really slow. Options are limited and not so tasty. For business purposes, it is slow as hell. Not recommended unless you want to eat somewhere else.

Stayed: January 2018, travelled on business
3  Thank sequiroga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate H, General Manager at Holiday Inn Seattle Downtown, responded to this reviewResponded 24 January 2018

Dear sequiroga,

Thank you for your candid review and for staying with us. We greatly appreciate the time you took to share your experience, both positive and constructive. I am very sorry that we fell short of your expectations during your visit to our restaurant. We value your feedback and will use your comments to aid in changes as we strive for service excellence. We hope to have the opportunity to exceed your expectations in the future.

Yours in hospitality,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2017 via mobile

We are driving around the Pacific Northwest and Seattle was of course on our itinerary. So we needed somewhere easy to access with a car, reasonable parking fees, but still downtown so we didn’t have to drive everywhere. This was in a great location. You’re not right in the middle of things, but it’s only a short walk to the space needle and then maybe 30 minutes walk to a pioneer Square and that area. After so much driving it’s nice to get out and walk!

The room had two doubles, which is a bit of a squish for the couple (my husband and I) compared to a queen, but fine for a couple of nights. Other than that the rooms are nice, spacious and clean and reasonably quiet. The staff were lovely.

We were on the 6th floor, no view to speak of.

Stayed: December 2017, travelled with friends
3  Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017

The hotel itself is good and for the price is a reasonable stay. It has parking right below which is convenient.

The one thing that is a slight challenge is its location. It is at the far end of downtown Seattle and therefore connectivity is an issue.

  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
4  Thank SwingSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Seattle Downtown, responded to this reviewResponded 2 December 2017

Hello SwingSingh,

Thank you for staying with us and for leaving us a review. I regret that our location did not work for your travel needs, but I am happy that the rest of your hotel experience went well. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.

Again, thank you for staying and we hope you give us another chance to show you how great our hotel is.

Best Regards,

John O
Case Manager
IHGService

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