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Reviewed 12 July 2018 via mobile

I liked staying at this place. The rooms were clean and they had great customer service. Heather is very knowledgeable. They really make you feel like you are home. Thanks for the great experience. I will recommend this hotel to anyone.

Stayed: July 2018, travelled with family
Thank roshane h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd., responded to this reviewResponded 13 July 2018

Thanks for making Extended Stay America a part of your travel plans. Our staff is committed to providing excellent service, so Heather will be happy to know their efforts helped make your stay a great one. It was a pleasure serving you, and we look forward to welcoming you back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018

Location is great-close to shopping stores and restaurants. Close to Kennesaw State campus. As far as rooms...clean nice size, however wasn't able to get any extra blankets/pillow cases or pillows. Its an "OK" place to stay for just one night of rest.

Stayed: June 2018
Thank Tana39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd., responded to this reviewResponded 10 July 2018

Shaw, thank you for sharing the specifics of your stay with us. We’re happy to know you were pleased with your spacious room and that our wonderful location close to the Kennesaw State campus and several restaurants was ideal for your needs. However, we’re sorry for not meeting some of your expectations. We hope this will not hamper your otherwise positive experience, and we look forward to seeing you again soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2018 via mobile

Very nice personality. The service is very professional. The breakfast bar always stocked. I referred a couple from out of town to this unit. The pool is awesome. Plus when the rooms are clean, if I feel something was not done. I'm very comfortable asking about the service.

Stayed: June 2018, travelled with family
Thank Cecil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd., responded to this reviewResponded 1 July 2018

Cecil, thank you for staying at Extended Stay America. We are delighted you loved our courteous service and all that we have to offer. We appreciate you recommending us and look forward to welcoming you back soon.

Sincerely,
Hotel Management

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Reviewed 29 June 2018 via mobile

Heather at the front desk is amazing!! All needs are met! Room is well taken care of. Great coffee in the morning and grab a breakfast bar along the way. Am greeted by name. What could be any better?? Love it!!

Stayed: June 2018, travelled on business
1  Thank dannyrhobbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd., responded to this reviewResponded 29 June 2018

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our Front Desk staff. We will share your praise with them especially Heather. Thanks for choosing our hotel, and we look forward to welcoming you back soon.

Sincerely,
Hotel Management

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Reviewed 28 June 2018 via mobile

Courteous staff, clean rooms. Family friendly!!! Beds are comfortable, location is near all restaurants and shopping. Management is very helpful with any and all concerns you may have. Would continue to stay at this hotel!

Stayed: June 2018, travelled with family
Thank Jenn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd., responded to this reviewResponded 28 June 2018

Jenn, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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