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“poor hospitality”

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Red Roof Inn Atlanta Kennesaw
Ranked #22 of 31 Hotels in Kennesaw
Reviewed 11 November 2013

Had stayed many times there over 20 years, traveling with business, I booked in for another week long stay. They were remodeling, which I understand, but the night manager was a total jerk. This happened several months ago. Asked about wireless, as I had gone through tech support which told me hotel was turned off, he/manager was rude, and insulting, what a shock. Called after that for a wake up call, he gave me a number to call to set it up. It was for room voice mail, no wake up. The night manager went off, talking loud, insulting, upset to the point of irrational. He even "ordered" me out of the lobby the following morning, saying I threatened him, having told him I would speak to management.... moved to QUALITY INN down the road, wonderful place!!!!

  • Stayed: July 2013, travelled on business
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1  Thank chip c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 45 of 109 reviews

Reviewed 9 November 2013 via mobile

This is a great little oasis to stay at. Quiet upstairs room and spacious. Close to malls and many nice restaurants. Great price for the outstanding service especially by Z the manager. Enterprise rental next door with great car rates. Thanks Z

  • Stayed: November 2013
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Thank Annie012990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013 via mobile

The service is incomparable. Wonderful rooms and spacious. Our semi was in shop for a week. Enterprise rental next door and many fine restaurants and shopping closeby. Hair salon across street was great called Artisans. Had a wonderful stay and Zee is refined and pr ofessional and accommodating to a guest's needs. Love this place!@@

  • Stayed: November 2013
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Thank sinbelian2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

Dont stay here it you are planning to sleep during your stay.....people stand outside of your room talking and slam doors all night....rooms are not clean....3 dead bugs laying around....looks as though they have been here a while....hair all in tub....room is dusty and carpet is nasty...dont forget to hire a security guard to watch your car while here...i do not feel safe in my room

Stayed: October 2013, travelled with family
Thank georgeray2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

I selected this location and hotel based on others' reviews. The check-in process was not as I expected. Although I made my reservation online using my CC, I told the receptionist I wanted to pay cash vice have my card charged. She told me "too late" because she charged my card as soon as I gave her my name. Not crazy about that. However, she was very helpful when I asked for directions to the nearest Krystals restaurant. She even printed the directions for me. This was my first time staying at this chain. It was alright for an overnight, short stay. I didn't like that the hotel charged my CC for a higher amount than my reservation. I contacted the hotel about this, but have not received a response. Hmmm...

  • Stayed: August 2013, travelled on business
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2  Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Atlanta Kennesaw

Address: 520 Roberts Ct NW, Kennesaw, GA 30144-4966
Region: United States > Georgia > Kennesaw
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #22 of 31 Hotels in Kennesaw
Price Range: €60 - €63 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Atlanta Kennesaw 2*
Number of rooms: 136
Reservation Options:
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Also Known As:
Red Roof Inn Kennesaw
Kennesaw Red Roof Inn

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