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Reviews (198)
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14 - 19 of 198 reviews
Reviewed 5 June 2017

Hotel Punta claims to be a 4-star hotel. However our room was small and the queen-size bed was placed centrally, leaving insufficient space on either side of the bed to open luggage, blocking the other person from passing through the narrow passage. The other spaces were similarly narrow. The TV was tiny. There was no room safe, tissue paper or electric kettle.

The liquid soap dispenser had been removed and a piece of soap was provided instead. However there was no suitable place to put the soap in the shower room.

There was only one useable power socket at bedside table. (The other two were occupied by a lamp and the telephone. The work table had no power socket. There was one power socket on the wall along passage way, with nothing for customers to place items to be charged.

There was no information on the room phone for Reception or Housekeeping, or Room to Room calls, or how to set wake up alarm.

I was unable to access internet using the hotel's free wifi. When I complained, reception staff asked me to go down to Reception for him to see what was wrong. When I went down to the Reception, a female receptionist told me that since a few days ago the hotel had problem on internet connection using Google Chrome. I was advised to use the Internet Explorer. Why the hotel staff did tell me that when I checked in or when I phoned for help?

Air-condition worked minimally even though I had set it to max cool and fan to max. No improvement after complaint. Better don't patronise hotel in summer.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank PerryTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2017 via mobile

Stayed in this hotel as part of a tour package.
It's rather clean BUT, it's run down and walls are really thin.
The sliding glass down in our toilet look lots of effort to open.
We could hear slight noise. Walls are chipped off.
Some advantages are its location perhaps.

Stayed: May 2017, travelled as a couple
1  Thank mintprata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017 via mobile

Spent a week at this hotel in room 601 the door to which was right in front of the lifts. No extra noise, convenient. The room itself wasn't very big but big enough for us. The scenery from the balcony was nice - you could see both the town and the surroundings plus the sea. It's worth mentioning that the official pictures of the hotel are a bit misleading because the ones where you see the outside pool right next to the sea are actually from Villa Arausa!
The breakfast was practically the same every morning, but enough to get your stomach full.
The staff that we met were nice and helpful, so no complaints. But we definitely would have appreciated more careful cleaning. The bedside tabels were covered with dust, the carpet wasn't hoovered, the bathroom mirror, sink and toilet were unclean. The dustbins were emptied, though, and the two classes washed. What we found quite funny in a way was the fact that there was a notice on the bathroom wall saying that if you want your towels to be changed, leave them on the floor. Yet, they seemed to having been changed every day. Very environmental friendly?!

Stayed: May 2017, travelled as a couple
1  Thank Suomineito_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2017

Almost all the rooms have a sea view.
Higher is better. beautiful view on the surrounding, sea and islands.
Very close to the city center and remote enough to make short beach side walks.
Rooms are small , but well provided. Nice balcons without privacy. Smal pool and sauna in the basement. Friendly stuff, relatively god food and service.

Room Tip: above 5th floor
  • Stayed: May 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Ivan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2017

I was there for two nights and the room was cold, not to talk about bathroom, without heating at all. The food was average, having dinner in a very small restaurant, because in the big one was wedding.

  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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