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All reviews abc store west tower small beach the big island hawaiian history partial ocean view within walking distance island breeze paddle boards shops and restaurants pool bar hotel is in a great location loved this hotel breakfast buffet ocean front oceanfront room ali'i drive
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Reviewed 15 July 2018

It was the first time that we have stayed here since the renovation and we were quite pleased. In addition we went to the Honu Restaurant for the Prime Rib and Seafood buffet and it was excellent. During the day there was the craft fair Christmas in July and the water in the ocean was perfect. Highly recommend, and all the conveniences you need is right here on Alii Drive and in this hotel on the ocean.

Stayed: July 2018
Thank 765matildak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded 16 July 2018

Aloha,
Thanks for staying with us and sharing your review. Thank you for your feedback about our convenient location near the beach and our renovations. We also appreciate your feedback about our famous Prime Rib and Seafood Buffet. We're glad you had an enjoyable stay and we hope you come back for another great stay soon! Mahalo for your recommendation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018

We stayed here for 4 nights with a family of 5. Our room was nice with the ocean view, although you see mostly roof and then the ocean is kind of far, so not worth paying extra for it like we did. The pool and hot tub are nice as is the beach out front. There are no chairs on the beach, so that’s unfortunate. It’s nice to snorkel right from the beach without the waves! The location is perfect for walking to lots of restaurant and shopping. We ate at the pool restaurant a couple of times for snack and lunch and the food was good. The kids had the shaved ice every day from the shaved ice place in the hotel and they said it was the best shaved ice they had in Hawaii! The room cleaning wasn’t the best...one time they didn’t leave us any toilet paper and the other time they didn’t replenish the coffee which makes for a grumpy morning!

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank mayniacmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded 10 July 2018

Aloha,
Thank you for taking the time to review your stay on Trip Advisor. We are glad to know that you enjoyed your overall stay with us at the Courtyard King Kamehameha's Kona Beach Hotel. We appreciate the fact that you've taken the time to point out some of our shortcomings and I can assure you that it will be shared with the housekeeping team to improve our service.

So glad your family had the chance to taste the shaved ice from Ululani's Hawaiian Shaved Ice and enjoyed it. We agree the shaved ice is the best on the island. Thanks for your feedback!

Thank you for staying with us and we hope to host you and your family again whenever your travels bring you back to Kailua-Kona!
Mahalo

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Reviewed 9 July 2018 via mobile

Hotel is in a great spot in Kona, most things are within walking distance. We had a beach facing family room - twice the size of the room we had in Honolulu and about 1/3 of the price. The hotel is well appointed, clean and tidy. The staff are helpful and friendly. Attached photos are of my family paddle boarding off the little beach at the back of the hotel. Beach is super safe and easy to swim in, lots of little tropical fish to see if you choose to snorkel.

Stayed: July 2018, travelled with family
1  Thank Louise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded 10 July 2018

Aloha Louise N,
Thank you for your review and for choosing to stay with us. We're glad you enjoyed your stay and liked our convenient location. Thank you for sharing your family photos enjoying paddle boarding at our beach front. We hope you choose to create more memories with us whenever your travels bring you back to Kailua-Kona.
Mahalo

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Reviewed 7 July 2018

Hawaii residents are second class guests at the King Kamehameha Marriot Kona Beach Hotel. Userous parking fees - gouging the guest with $26 a day parking fees. (Locals only have to pay $18)

As usual, locals get a slight discount for second class rooms, worn, scraped furniture with the worst views over a black top roof. (Weekday rates of $185 without parking.)

The shower head is very low and only for people who are less than 1.75 meters tall (5ft 6in). You have to bend over to rinse your head if your are taller than that.

Inadequate supply of soap and shampoo provided - one small tube for three guests in room.

Room service took over 30 minutes to reply to room with supply requests.

Manic front desk clerks, indifferent, unfriendly.

Room Tip: If you want a good room, go to the resorts in Kohala, like the Hapuna Prince or Mauna Lani.
  • Stayed: July 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
4  Thank RoamerRandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded 7 July 2018

Aloha RoamerRandy,
We apologize for the poor experience you had encountered at our hotel.
We'd like to speak to you about your experience.
Please contact doh@konabeachhotel.com and please let us know the best way we can reach you.
Looking forward to speaking to you.

Mahalo

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Reviewed 6 July 2018 via mobile

Very busy hotel on the “strip” in Kona. We used it as a staging point for members of our family converging on the big island from various points. Hotel staff is courteous and friendly. Breakfast buffet is plentiful (watch out for dive bombing birds). Our rooms were tired and folks partied outside till 2AM. Location is perfect to enjoy all the big island has to offer. Very kid friendly. We enjoyed the pool as it was made for kids. Was perfect for what we wanted for one night.

Stayed: June 2018, travelled with family
Thank lotoftravel2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded 10 July 2018

Aloha,
Thank you for taking the time to write a review. We appreciate your feedback about our friendly and courteous staff and our convenient location. Although we fell short of meeting your expectations, I hope you will consider Courtyard King Kamehameha's Kona Beach Hotel on your next visit to Kailua-Kona so that we can deliver on the guest experience you deserve.
Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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