I stayed here (unfortunately) for an extended period of time. I wasn't looking to book something this far down on the food chain of accommodation so it was more than disappointing.
Having paid for the whole stay I decided not to try to argue with the "professionals" running this place to leave when I had a good look around. I knew they wouldn't refund the costs and I had better things to do with my life than squabble with people who think dirty is just fine for their guests. You are treated like family here. The kind of family that thinks whatever they think is good enough for you is whatever you should be satisfied with. Whoop-de-doo.
I stayed and reminded myself every night when I could smell the mold and mildew in the dirty carpet before I closed my eyes that I had booked this dump. I had read the negative reviews, I had called Ken Smith (twice) in the week before I arrived to alert him to the fact that I am allergic to mold and mildew and he never called me back. There were lots of red flags on the field and I didn't give them the importance they deserved. The owner doesn't return phone calls from his future guests? Whoop-de-doo, check the negative review from others who haven't had him return their calls, warned about the mold and mildew.
I stayed in the Pikaki Room......which is not exactly like the photo on the website which shows a clean white fan.
-The commercial grade rug has no doubt been trod on by dozens of pairs of dirty feet. I wore my shoes inside the room because the carpet squished when I walked on it in bare feet. Carpet in the tropics? in the mountains where there is mold on every square inch of foliage? Tiles or something that can be washed so the bugs, mold and mildew don't have a party every night.
-Mold in the corner on the ceiling, if it's visible to the naked eye, it's a problem.
-No light bulbs in two of the 4 lights in the room, and while I brought this to the "Innkeeper"Jason's attention on Day 1, nothing was done. Too cheap to buy light bulbs for someone staying 3 weeks or is the electrical not up to code to handle 4 lights turned on at the same time?
-The television was at least 40 years old. The converter's button didn't all work. Changing a channel took 10 minutes, you had to hit 66 and then minus it until you reached the station you wanted. Told Jason about that on Day 1 - solution? I Nothing from him. I hit 66 A LOT.
-"Towels" that were rags. Holes, stains, unravelled edges, and one bath towel at a time, I wondered if the jail had better towels, but decided not to get myself arrested just to find out.
-Staff that is loosey, goosey and more of a religious commune than a professional B&B, young untrained people seem to arrive and leave. Some are housed in a tent like enclosure near the parking lot. One day I heard the sounds of a buzz law or something like that coming from the tent. It stopped suddenly and the sound of a young man yelling profanities filled the air. The sound of a woman weeping followed in the next seconds. Yup, real peaceful and yes everyone is really friendly. When your professional standards and lack of properly trained or enough staff, you gotta be friendly. I suspect they are used to being yelled at a lot.
-The day that I arrived I could hear a discussion about the calibre of ammunition and black powder taking place between two men in the main building near my room. I never left the screen door open after that. Yup, House of Peace and advice on bullets to boot, real peaceful. "You'll be fine if you bring enough black powder", was never in my mind when I decided to visit Hawaii.
-There was a rocking chair outside the Pikaki room, another light without a bulb (just in case you wanted to read out there) near the dirty outside carpet but lots of electrical stuff plugged in beside it. Oh yeah, and that fire extinguisher hung on the wall beside the electrical outlet stuffed with stuff had an out of date tag (2009/2010/2011) wasn't surprising, but the building is wooden so it's just the usual "close but no cigar" attitude.
-The leaf blower was noisy and used early in the morning just about every day on the driveway......the cobwebs on the side of the building near the doorway of the Pikaki room could have been taken out with that device. They weren't.
-The downright FILTHY air fan and heater that were left on the counter of the kitchenette were downright insulting. That anyone would expect me to turn either one of these filthy appliances on and blow even more mold and dirt into the air is unforgivable. I moved them into the cupboards because I was ready to toss my cookies when I looked at them. I've never seen anything so dirty in any kind of accommodations that I've stayed in during the last 30 years.
-The venetian blinds covering the window haven't been washed since Pearl Harbour was attacked. A thick cover of mold and dirt covers them near the sliding glass window opening.
-The "kitchenette" didn't have a glass, or any type of kitchen implements other than a butter knife. I went out and bought plastic glasses and bought chickens that didn't need to be cut up and ate out.
-The daddy long leg spiders hung out under the microwave and laid eggs on the kitchen counter. I found one inside my clothing in one of the drawers. I went to the laundromat, washed everything I owned just before I left and moved my clothing to my suitcase.
I would have given this place it a terrible review but the internet worked all the time, nothing was stolen from my room and there was hot water and pressure in the bathroom. The bathroom had a hole in the wall and water had obviously gotten under the linoleum, there was a ratty curtain covering the area under the sink but at there was water and it was hot. Whoope-de-doo.
In short this was the dirtiest, cruddiest and excuse ridden place that I've ever stayed at in 30 years of globe trotting. After a few days it got depressing and I spent as little time there as possible except to sleep and counted down the days until I left.
I've stayed in B&Bs high in the Andes near Cuzco that were 50 times cleaner than this one.
I've stayed in B&B in Hawaii that were cheaper than this one and 1,000 times better.
I reminded myself many times that if I was staying there, it was my own fault. I had read the negative reviews on Trip Advisor but made a reservation anyway. Ken Smith failed to return 2 phone messages that I left before I arrived. I had misgivings about staying here but didn't pay attention to them because of the many glowing positive reviews. My mistake and it won't happen again.
I really enjoyed my drive down the mountain to the airport on the day I left. It was the best part of my stay there.
- Official Description (provided by the hotel):
- Enjoy a Virtual Kona Coffee Plantation of five rooms and two cottages in country comfort. Exceptional Breakfast Lovers Buffet and DIY omelet bar, fresh fruit, fresh bread baked daily, pure Kona coffee and bird watching. Relax to sage advice, friendly prices, broadband wireless, good beds, private baths and a gentle touch of aloha from old Hawai'i along the road less traveled. Just 3 miles south of Kailua-Kona and 11 miles south of the Kona International Airport (KOA). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia and Hotels.com so you can book your Hale Maluhia Country Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hale Maluhia Country Inn (House Of Peace) Kona Hotel Kailua-Kona
- Country Inn Kailua-Kona
- Kailua-Kona Country Inn
- Hale Maluhia Country Inn Hawaii/Kailua-Kona