We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Scenic but Mediocre Service, and Obnoxious Sales Pitches.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Wyndham Kona Hawaiian Resort
Ranked #3 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersSilver level
Kobe
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Scenic but Mediocre Service, and Obnoxious Sales Pitches.”
1 of 5 bubbles Reviewed 2 January 2012

The Kailua area is not my favorite part of the island, but this resort is certainly nicely designed with attractive units. Aside from that, the service is insincere, affected, and mediocre to obnoxious with relentless sales pitches. Not only is it difficult to avoid the repeated requests to join the Wyndham time share, which is referred to as a "welcome package" from the start (which took an hour to politely decline), for every question asked, even asking for the closest beach, the response was "attend our morning orientation". The orientation provided two sentences worth of useful travel information but was otherwise an ongoing sales pitch for other packaged activities provided by Wyndham or their associates at an additional charge.

Otherwise, the hot tub would fail within minutes of use each evening, and after returning to the unit to report the power failure to the front desk, it would be a considerable amount of time before someone showed up to turn the circuit back on. The staff seemed to make little effort to retrieve an item left in one of the units, even after describing exactly where it was located--they exclaimed they simply couldn't find it.

Compared to other resorts we have stayed at the shady, used-car-salesman-style service is enough to deserve a poor rating.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank B S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

744 reviews from our community

Traveller rating
    414
    234
    53
    24
    19
See reviews for
328
238
12
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (240)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Chicago, Illinois
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 30 December 2011

We are RCI members and we deposited our week to come to Hawaii. This condo was large, clean and lovely. We enjoyed our stay and would recommend others to stay at this location.

This Wyndam was located in a great spot. You need a car to truly enjoy the beauty of this island. Make sure you drive all around the island and view all the sites.

We had great breakfast at Island Lava Java and Bongo Ben's. We enjoyed the luau at the Royal Kona resort. We went on a great adventure on a Kohala ditch tour. Good sushi at Sushi Rock in Hawi. Yummy malasadas at Tex's Drive In. Drive to Rainbow Falls and Akaka Falls. Get up early and request a beach pass so you can access a private beach near the Four Seasons Hotel. Totally worth it!

My favorite spot, the Pololu Valley Lookout. A must see.

Room Tip: If you plan on spending a lot of time at the pool request a room near one of the pools.
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank mcmarto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plainfield, Illinois
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 30 December 2011

We (myself, my husband and two boys) stayed here from December 3-10, 2011 and just loved it! The unit is very large and so comfortable and very clean. The resort grounds are beautiful and very Hawaiian. Our unit was close to the pool and right by a barbeque grill so it couldn't be more convenient. We could see the ocean from our lanai! (We had a second floor unit) The lanai is so spacious that it holds a dining room table and chairs, a side table, and a lounge chair. We ate all our meals out there. The location is great also. It is within walking distance of town and a beach. The people who work at the resort were so helpful and friendly, we felt like we were leaving friends when we left. They have alot of activities for families, like lei making and my boys took part in the ukelele lessons (which were free). They have different parties and entertainment throughout the week. One night at the pool they had Hawaiian music and hula dancing. The pool and pool area were beautiful and the hot tub had a sand bottom, which was nice. Also since there are two pools, the pool was never crowded. There were times when we were the only ones there. We had a wonderful time here and we will definitely stay here again when we return to the Big Island!

Room Tip: You cannot see the ocean from all units and it is in the distance if you do. We had a second floor...
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, AL
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 16 December 2011

This is definitely one of the very best places I have ever stayed. The landscaping is gorgeous. We had a two bedroom unit that was spacious, comfortable and very well-appointed. The lanai, with a dining table, was wonderful. There were barbeque stations scattered around the property.
The resort is walking distance to a beautiful (though small) beach and to Kailua-Kona. The staff was very friendly and helpful, and we did not encounter the high-pressure sales pitches and telephone calls that we get at some Wyndham resorts.
Whether you like to hang at the pool, sightsee, shop or chill on the beach, this resort has something for everyone.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank travelhug123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, CA
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 14 December 2011

My wife and I stayed here for a week during the first week of December. We have stayed at many great resorts in the U.S., Hawaii, Mexico, and Europe but this one rates up there as one of the best. As many other reviews have said, the Wyndham Kona Hawaiian resort is extremely clean, well-appointed and well-staffed. The 2 bedroom villas are very clean and comfortable. We stayed in an upstairs unit close to the lower pool with west facing lanai that gave us a peak of the ocean and the beautiful sunsets.

You will not go wrong staying here. There is so much space in the villas. One nice touch is we received a phone call the first night we were there asking us how we liked our villa and if there was anything we needed. Our condo was gorgeous, very clean and complete with a full kitchen that had everything you needed. These units are truly a home-away-from-home. The lower pool was gorgeous and had a lava rock hot tub with sand bottom, lava rock accented pool, and lots of natural plantings. There were plenty of lounge chairs which had nice padding. The grounds are Immaculately kept and manicured.

The location is also great. The resort is located on Alii Drive and is about 1 mile south of the town of Kailua-Kona. There is plenty of space on Alii Drive for walking and/or jogging. It only takes about 10-15 minutes to walk or less than 5 minutes to drive into the part of town where most of the tourist shops and restaurants are located.

Both my wife and I loved this resort. We too would recommend it to anyone, especially older people or families with young children, who want a quiet, relaxing vacation in a gorgeous, quiet setting. If you are a young person looking to party, this place isn’t for you.

Room Tip: Definitely ask for an upstairs A unit.
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank JimmyBubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Kailua-Kona
2.1 km away
Courtyard by Marriott King Kamehameha's Kona Beach Hotel
1.6 km away
Holiday Inn Express Hotel & Suites Kailua-Kona
8.0 km away
Wyndham Mauna Loa Village
Wyndham Mauna Loa Village
#8 of 14 in Kailua-Kona
4.0 of 5 bubbles 233 reviews
Show Prices
Show Prices
Show Prices
35.7 km away
Kings' Land by Hilton Grand Vacations
22.6 km away
Four Seasons Resort Hualalai
7.7 km away
Sheraton Kona Resort & Spa at Keauhou Bay
Show Prices
Show Prices
Show Prices

Been to Wyndham Kona Hawaiian Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Kona Hawaiian Resort

Property: Wyndham Kona Hawaiian Resort
Address: 75-5961 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-1333 (Formerly Kona Hawaiian Resort)
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Kailua-Kona
#2 Green Hotel in Kailua-Kona
#3 Romantic Hotel in Kailua-Kona
#3 Family Hotel in Kailua-Kona
Price Range (Based on Average Rates): €€€
Hotel Class:3.5 star — Wyndham Kona Hawaiian Resort 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
2 bedroom apartment ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, HotelQuickly, Travel Republic (UK), Agoda, Booking.com and Hotels.com so you can book your Wyndham Kona Hawaiian Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Kona Hawaiian Hotel Kailua-Kona
Wyndham Kailua Kona
Kona Hawaiian Village
Kona Hawaiian Resort
Wyndham Kona Hawaiian Resort Hawaii/Kailua-Kona

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing