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Reviewed 14 March 2016

We have stayed at most of the top resorts on the island of Hawaii. The Four Seasons at Hualalai.. is simply the best resort on the Island of Hawaii. Great service, staff, attention to detail make provides a great vacation experience.

  • Stayed: March 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank 1,422,016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2016

After some compare, we decided go with FS. Staff was friendly, the pool was great, just as everyone said. We travelled all the way to Hawaii to enjoy the paradise with ocean. However!! there is no access to the ACTUALLY beach, so one point off. Don't trust ocean front photos :). Otherwise everything is perfect.

Stayed: February 2016
1  Thank Erintou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinMWatkins, Director of Marketing at Four Seasons Resort Hualalai, responded to this reviewResponded 14 March 2016

Aloha Erintou,

We are thrilled you had a great experience and we thank you for posting a review here on Trip Advisor. Our staff truly help create memories and experiences for our guests and it is a pleasure to learn you felt the staff was friendly and the pools were great.
We sincerely appreciate your comments about the access to the beach and the ocean. You are correct we do not have a traditionally expansive sandy beach areas but the link to the attached video (https://www.youtube.com/watch?feature=player_embedded&v=qFlfCrv4qB0) will show the access from all four crescents of ocean front accommodations. What isn't shown in the video is the area of our resort where our ocean activities are located and launched.

Thank you for the opportunity reply.

A hui hou,

Austin Watkins
Director of Marketing

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Reviewed 11 March 2016

We spent our 5th wedding anniversary in paradise. In no particular order, the location, food, gym and wellness/spa offerings and service were flawless. The Four Seasons always exceeds expectations but the Four Seasons Hualalai stuns with its perfection.

  • Stayed: April 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank ExecutiveTraveler33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinMWatkins, Director of Marketing at Four Seasons Resort Hualalai, responded to this reviewResponded 14 March 2016

Aloha ExecutiveTraveler33,

Thank you for spending your 5th wedding anniversary with us! We absolutely love being a part of celebrations and in some small way, sharing in the experience. We sincerely hope this becomes a tradition for you and we hope to see you and your generations of family in the years to come.

A hui hou,

Austin Watkins
Director of Marketing

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Reviewed 11 March 2016

We have stayed in a few Four Seasons Resorts and as you would expect this one is just as good. Beautiful grounds and lovely suites. The sunsets from the beach are amazing. Th only thing about the location is it is a little remote - great if you plan to stay at the resort, but it is a long drive to some of the more interesting areas of the island (like Volcanos or the area south of Kona).

Stayed: February 2016
Thank Dan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinMWatkins, Director of Marketing at Four Seasons Resort Hualalai, responded to this reviewResponded 14 March 2016

Aloha Dan F,

Mahalo for posting a review here on Trip Advisor and thank you for the compliments about your experience. We absolutely understand your point about driving distances here on Hawaii Island. Being just eight miles from the airport we are easy to get to but there are over 4,000 square miles on the island which absolutely take some time to cover, unless of course, you can do it all by helicopter.
We hope to welcome you back soon and we'd be pleased to help craft an itinerary that helps to make the most of your time so you can get the most out of your holiday.

A hui hou,

Austin Watkins
Director of Marketing

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Reviewed 10 March 2016

Unbelievable and over-the-top experience here at the Four Seasons...Wherever we were (pool, restaurants, bar, bocce - whatever), we never felt rushed. The property is extremely well-situated with views abound at every turn. The rooms were clean, comfortable and the extra service touches did not go unnoticed. They include, but were not limited to: glasses cleaning cloths, delivery surprises of chocolates, and strawberries, cool water at bedside turndown, and housekeeping even cleaning my dop kit!
With so much to do on the property, we never had the desire to leave - but we did......always looked forward to coming back at the end of a tour day....
A BIG SHOUT OUT to Nicole (Concierge from Las Vegas) for her dedication to our every need! Kathryn was an awesome greeter upon our arrival! We are leaving with our bellies full, our faces peeling, but very relaxed...Already looking forward to coming back and we haven't even left yet! THANK YOU!

  • Stayed: March 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Liplocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinMWatkins, Director of Marketing at Four Seasons Resort Hualalai, responded to this reviewResponded 14 March 2016

Aloha John P,

Mahalo for posting a review of your experience, even before you left! We strive to deliver an experience that is memorable and helps guests feel our sense of place. This land, Kaupulehu, has a storied history that is borne out of love for its people and that tradition has carried on to today. We are glad you enjoyed the extra service touches and served as your home base for your adventures throughout the island.
Nicole and Kathryn will be happy to welcome you back, along with the rest of the team.

A hui hou,

Austin Watkins
Director of Marketing

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