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4,969
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Reviewed 18 September 2017

What's to say, we had a great time. The staff was super friendly, the place was clean and the bed was comfortable. The biggest drawback was that our room overlooked an alley. The view wasn't so great. But I'll stay at the hotel again and request a room somewhere else.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Webb901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 19 September 2017

Dear Webb901,

We are delighted you had a wonderful stay here at the Bourbon Orleans. We have many different views and room types, try one our interior courtyard rooms for you next visit. Thanks!!

Best Regards,
Mark Wilson and the Associates of the BOH

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Reviewed 18 September 2017

Overall great trip. Where visiting for my 5 year anniversary with my wife. Hotel was clean and friendly. Close to all activities we desired and the music in the bar/lounge was great. This was a wonderful way to spend our 6 days in New Orleans.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 19 September 2017

Dear David M,

Wow! Thank you for selecting the Bourbon Orleans for your 5 year wedding anniversary. Our entire staff enjoys celebrating special occasions with our guests and we are delighted you enjoyed your 6 days with us. Have a great year!

Best Regards,
Mark Wilson and the Associates of the BOH

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Reviewed 17 September 2017

Beautiful hotel & friendly staff. I'd be surprised if there was a better hotel in the city.
Great location, with some good restaurants on the doorstep.
Non-desk staff were friendly and knowledgable. Would stay again if I was in town.

  • Stayed: August 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank kevkay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 18 September 2017

Dear kevkay,

Thank you for staying with us and for your feedback. We look forward to serving you again in the future! Safe travels.

Best Regards,
Mark Wilson and the Associates of the BOH

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Reviewed 17 September 2017

Needs to be aired out, repainted, beds pillows and linens need to be updated, restaurant needs work, lobby needs new furniture rugs, etc. and pool could use updates as well. Old doesnt need to mean dirty.

  • Stayed: September 2017, travelled solo
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Review collected in partnership with this hotel
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 18 September 2017

Dear Amanda C,

Thank you for staying with us and for your feedback. We are consistently upgrading our hotel and currently are in the process of installing a new bedding package. Our lobby restaurant, Roux on Orleans, is also scheduled for an update. Hopefully, you will give us another opportunity where you can experience these additions.

Best Regards,
Mark Wilson and the Associates of the BOH

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Reviewed 17 September 2017

Great location, Great service. We love this hotel. It is a perfect location with outstanding staff.always willing to help. This is our 5th visit and we have never been let down. We love the pool and the the rooms are perfect

  • Stayed: September 2017, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank joerY7870DK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 18 September 2017

Dear joerY7870DK,

Thank you for returning to the Bourbon Orleans for a 5th stay. We are very fortunate to have repeat guests who enjoy our iconic location and authentically friendly staff. We look forward to number 6!!

Best Regards,
Mark Wilson and the Associates of the BOH

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