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2,738
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938
463
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27 - 32 of 6,189 reviews
Reviewed 23 October 2020

Had to wait for five minutes to check in because the employees at the desk were busy talking to each other. For whatever reason, I didn't expect this type of behavior in what I would like to consider a four star hotel.

Date of stay: October 2020
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Review collected in partnership with Hyatt Hotels
1  Thank brncreole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2020

There were NO services. No help at check in. No room service. No real food service. Needed towels and the barely gave them to us. No microwave. Paid for a premium ADA room with view. Had none. Had to move. Will never stay here again. WASTE OF MONEY AND SPOILED VACATION AND EXPERIENCE.

Date of stay: October 2020
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Review collected in partnership with this hotel
1  Thank MommaDragon2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2020

All the amenities you would expect from a high-end hotel. The rooms and public areas are beautiful. Next door to the Super Dome. The hotel is within a doable walk to the French Quarter. There is a snack shop if you nd a sandwich.

Date of stay: November 2019
1  Thank AZ1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2020

This was an awesome stay. During the Covid pandemic the management staff kept the property well maintained to keep all guess safe. They ensured social distancing throughout the property as well in the restaurants and shops that were open.

Date of stay: September 2020
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Review collected in partnership with this hotel
1  Thank Cowboys2288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2020

Incredible hotel, felt like I was inside a city. The staff went above and beyond to improve our stay that was complicated due to COVID. I appreciate the professionalism and kindness of the staff! Thank you.

Date of stay: September 2020
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
1  Thank drcarlamercogliano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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