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Reviews (104)
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Reviewed 8 February 2021

Hands down the most well-designed hotel in the US! Truly a magical place with incredible details everywhere you turn. The warmest staff welcoming you to their house and treating you like a VIP! I can't wait to stay here again soon!! Only place I'll stay in NOLA now!

Date of stay: February 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank 506macyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas Pusateri, Guest Services / Front Office at Maison de la Luz, responded to this reviewResponded 18 February 2021

Salut 506macyp,

Thank you so much for your kind words regarding our team and our private sanctuary. We look forward to hosting you again and providing the same level of exceptional care and attention.

Warm regards,

Thomas Pusateri
Front of House Manager
thomas.pusateri@maisondelaluz.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2021 via mobile

Really enjoyed our stay! The hotel is beautiful! We really appreciated how personable all the staff were; especially Sarah, Brian & Byron! They did a great job greeting us & making us feel welcomed right away! We really, really appreciate Mason de la Luz taking the time to ask for guest preferences before our stay, and follow through! We could not be any happier with our room! : ) Thank you so much for such a special experience! : )

Date of stay: February 2021
Thank AlisonR955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas Pusateri, Guest Services / Front Office at Maison de la Luz, responded to this reviewResponded 18 February 2021

Salut AlisonR955,

Thank you so much for your kind words regarding our team and our private sanctuary. We look forward to hosting you again and providing the same level of exceptional care and attention.

Warm regards,

Thomas Pusateri
Front of House Manager
thomas.pusateri@maisondelaluz.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2021 via mobile

This hotel is perfect. Honestly you’re excited to come back even if you’re on vacation because it feels like you’re in an art gallery. The attention to detail in interior design is impressive. The hotel staff are kind, helpful, and welcoming.

Date of stay: January 2021
Trip type: Travelled with friends
Thank dannyxdallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas Pusateri, Guest Services / Front Office at Maison de la Luz, responded to this reviewResponded 18 February 2021

Salut dannyxdallas,

Thank you so much for staying with us! We are delighted you enjoyed your stay, and thank you for all your kind words. We look forward to welcoming you back.

Take care,

Thomas Pusateri
Front of House Manager
thomas.pusateri@maisondelaluz.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2021 via mobile

This hotel exceeded my expectations ! Customer service- A1, Aesthetics- Rich and Uplifting, Bar Marilou (attached bar/eatery)- see it for yourself ! Perfect location-This WILL be where i stay when In NOLA

Date of stay: January 2021
Trip type: Travelled as a couple
Thank faithc904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas Pusateri, Guest Services / Front Office at Maison de la Luz, responded to this reviewResponded 18 February 2021

Salut faithc904,

Thank you so much for your kind words regarding our private sanctuary. We look forward to hosting you again and providing the same level of exceptional care and attention.

Warm regards,

Thomas Pusateri
Front of House Manager
thomas.pusateri@maisondelaluz.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2021

Gorgeous hotel and extremely well curated. We really enjoyed it. Very lux but with the charm of an intimate boutique hotel. The bathroom fixtures and room. decor were so beautiful, and I loved how new and crips our room was. Gorgeous as well.

Date of stay: January 2021
    • Sleep Quality
    • Service
Thank ubah2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas Pusateri, Guest Services / Front Office at Maison de la Luz, responded to this reviewResponded 6 January 2021

Salut ubah2021,

Thank you so much for your kind words regarding our private sanctuary. We look forward to hosting you again and providing the same level of exceptional care and attention.

Warm regards,

Thomas Pusateri
Front of House Manager
thomas.pusateri@maisondelaluz.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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