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Reviews (2,307)
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Traveller rating
1,446
562
189
65
45
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All reviews french quarter within walking distance oysters business district mardi gras mini bar beautiful hotel canal street wwii museum the entire staff valet parking fitness center rooftop pool an easy walk balcony room garden district two blocks
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Reviewed 28 December 2020

After being holed up in our apartment for months, me and wifey decided to escape to New Orleans for our anniversary. We were Checked in by Kenny who had such a great personal and welcomed us for our visit. He gave us complete information on the hotel and how things were done due to Covid. He also upgraded us to a room on the highest floor and gave us information about the restaurants open nearby. The room itself left something more to be desired as it was not as clean as we would’ve hoped especially during Covid. Dust, fingerprints on the surfaces and we were lucky that wifey had brought cleaning supplies with her. All in all a good stay due to the wonderful staff, room needs more attention though.

Date of stay: December 2020
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2  Thank Mcrogue101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Romano, General Manager at InterContinental New Orleans, responded to this reviewResponded 8 January 2021

Dear Mcrogue101,

Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by Kenny and our team. As you know, our city is open as well as our signature restaurant Trenasse. Please tell your friends about your stay and come back to visit very soon.

John Romano

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Reviewed 28 December 2020

Thank you so much for all your hard work and keeping the business running in these times of Crisis. I had no issues in the room, the cleanliness was very good, everything was as expected as an Intercontinental Hotel.

Date of stay: December 2020
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1  Thank K6901TZali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Romano, General Manager at InterContinental New Orleans, responded to this reviewResponded 8 January 2021

Dear K6901TZali,

Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. As you know, our city is open as well as our signature restaurant Trenasse. Please tell your friends about your stay and come back to visit very soon.

John Romano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2020

Hotel is clean and room comfortable! We will be back, hopefully soon! Love that the elevators work well and there’s no waiting for an elevator. The staff is very nice and always friendly and happy to see you.

Date of stay: December 2020
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1  Thank Notagain53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Romano, General Manager at InterContinental New Orleans, responded to this reviewResponded 8 January 2021

Dear Notagain53,

Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. As you know, our city is open as well as our signature restaurant Trenasse. Please tell your friends about your stay and come back to visit very soon.

John Romano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2020

great place to stay great service nice lobby clean rooms parking is at a good price and convenient close to a lot of restaurants and bars walking distance to bourbon street great view from the balcony

Date of stay: December 2020
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1  Thank Tee77459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Romano, General Manager at InterContinental New Orleans, responded to this reviewResponded 21 December 2020

Dear Tee77459,

Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. As you know, our city is open as well as our signature restaurant Trenasse. Please tell your friends about your stay and come back to visit very soon.

John Romano

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Reviewed 28 November 2020

We really enjoyed our stay during Thanksgiving. Nick at Intercontinental was SO helpful and friendly. We were happy he was there during the week. He gave us great recommendations and was so helpful.

The room was great and it’s a nice location. We walked every day down to the French quarter and never used our car. Was a great place and the hotel restaurant Trenasse was great. Had a fabulous time with their amazing staff.

Date of stay: November 2020
Trip type: Travelled as a couple
2  Thank sammch_d24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Romano, General Manager at InterContinental New Orleans, responded to this reviewResponded 2 December 2020

Dear sammch_d24,

Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by Nick and our team. As you know, our city is open as well as our signature restaurant Trenasse. Please tell your friends about your stay and come back to visit very soon.

John Romano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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