The location is excellent and we liked the 24/7 concierge. We stayed in room 203. We found out when we arrived, that the only way to access the bedroom was by a tiny and very small spiral staircase. My 68 year old wife with two artificial knees found climbing up the stairs very difficult. The hotel was full and couldn’t offer a different room. Also, there was a roof leak in the bathroom and it was uncomfortable to have cold roof drip on you back. The walls were stained with brown streaks.
We notified the front desk on Thursday morning. We did not get a response until Saturday night and the owner was onsite by Sunday morning. The leak was not fixed but we did get a credit to our room bill.