As I sit in my hotel room, I wonder....how can such a nice hotel have such a rude person working for them?
We have NO hot water so we are waiting to see if we are going to get some. Front desk was called twice & after rudely telling me he couldn't do anything about it, then hanging up on me, I went down to see what was up. He again couldn't tell me, and was rude. As we asked who the
Mgr. Was & walked away he shouted 45 minutes OKAY!!! mind you check out time is 11:00 am and it is now 10:00 am. I'm not happy & doubt I will stay here again. $100/ night for no hot water & a rude person is not something I wish to tolerate again!!! The hotel us very nice, clean & comfortable, but that 1 rude male desk clerk ruined it for me.
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- Also Known As:
- The Springs Hotel Hot Springs
- The Springs Hotel And Spa
- Springs Hotel Hot
- Downtowner Hotel Hot Springs