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Reviews (121)
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Reviewed 25 June 2017 via mobile

I booked this hotel for our Cebu trip because of a friend's recommendation. Though the price is a little high compared to some budget hotels, we decided to give it a try.

Price: We got a family room that can accommodate 3 people. The price is Php 2,380 with buffet breakfast. There are more affordable hotels in Mandaue but since its a recommendation and apparently a new one, my husband agreed to book it.

Location: No complains at all. Its 7kms only away from the airport and it took us roughly 10 minutes to reach our destination. We travelled on a Sunday so there was no traffic. And its infront of a mall with several restaurants around.

Room: The room is quite big. They followed an industrial/rugged theme so the walls are not painted or if they are, the color is similar to cement (grayish) but it gives a nice vibe to the room. They only have the basic: beds, a table and a chair, a flat screen tv with cable, an aircon, a landline phone, reading lamp, a coffee area without any coffee offered. They also have complimentary water. The family room is facing the highway, so if you are sensitive to sound, better get the standard one as you can still hear the cars from the road.

Comfort Room: The comfort room is nice as they separated the shower area from the toilet. My only concern: the towels are no longer white. The color is already off white. Im not sure though if the original color is like that but I would prefer to have bright white colored towels.

Bed: Just the way I wanted it. Not too soft,not to hard. With comforter and soft pillows. I had a good night sleep.

I will have another post about the buffet breakfast.

Stayed: June 2017, travelled with family
Thank odycua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2017 via mobile

Although hotel offers breakfast buffet, room rate is for the budget conscious. BIG hotel is very accessible, it is right across the Park Mall where the famous spicy Lechon Belly is located. Hotel personnel are very polite.

Stayed: June 2017, travelled on business
1  Thank Gillette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017 via mobile

Stayed here for 4 nights. Rooms clean and comfortable. Lobby area well presented. Restaurant area small and somewhat cluttered. Didn't eat dinner here but had breakfast every morning. One particular morning it was so packed you had to sit outside. The breakfast buffet had no cereal or much variance. Most all mornings was scrambled eggs, pudding, two types rices, sausage and maybe a chicken dish. Not the healthiest start to the day really. No gym or pool in this establishment and the closet gym is 2 klm away which is an inconvenience. For an overnighter or two it's acceptable and comfortable. location is good in regards to the times square, many restaurants and shops.

Stayed: June 2017
1  Thank Billythekid666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2017

Located just across Park Mall and right next to Times Square. Big Hotel was one of the best hotels we've been to. My family and I had a stellar stay.

The hotel had an artsy vibe and for this reason, we'd love to recommend it to fellow collectors of vintage and miniature finds. The bathroom was spotless. Ambiance and interiors were very good.

Customer service was several notches better, more efficient, and more attentive than in many 4 star and 5 star hotels we've stayed in. Note: our emails were promptly answered (by a real person). When we checked in, the staff was ready with our details printed - spent no more than 5 minutes to finish the process. Everyone was courteous.

With room rates starting at P1780 only, this "budget hotel" is incredibly underrated and underpriced. The rate came with free breakfast and free and fast wifi. The overall feel is not budget by any means in this very clean and tastefully designed building. We'd love to be back!

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Service
Thank teecup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2017

The staffs here are really approachable and really fast when you're requesting something from them. the rooms are big and clean especially the comfort room. the wifi on the hotel is good. we really love the breakfast they have wide variety of foods to choose because it is a buffet type of breakfast. they will also help you to find a cab when youre going out. really love this hotel.

  • Stayed: April 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank mavod02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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