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“Staycation on a Long weekend”
Review of Alpa City Suites

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Alpa City Suites
Ranked #3 of 13 Hotels in Mandaue
Reviewed 1 May 2017 via mobile

Stayed at Alpa City Suites for the long weekend Staycation!!

Amenities are definitely good. A real value for money and the prime location is really a plus. It has nearby restaurants, fastfood. About 10-15 minutes drive to Cebu's Major Malls.

Front desk needs improvement though, I can't feel the warm welcome and graceful exit like they want you to comeback again. No smiles, no positive attitude. They don't even have nameplates for easier identification. Food is good with wide array of breakfast food choices. They also special deals and promo at Amo's Cafe. They just have to check on the flies flying around. Housekeeping is really great, simply offer warms hospitality, again except with the frontdesk that would really needs improvement and needs re-training on the hospitality. A simple smile is a simple gesture of warm welcome.

Overall, it was a good staycation experience.

Stayed: May 2017, travelled with family
Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 259 reviews

Reviewed 1 May 2017 via mobile

The hotel prominently displayed the TripAdvisor reader choice award from 2011-2015, and why not subsequent years? After staying one night, I can see why. First the positives: spacious room; decent buffet breakfast; decent mattress topper; microwave and refrigerator. So far so good... until one stays a night.

Negs: dim lights; no sound proofing like carpet anywhere throughout hotel therefore hallway very audible; eventhough on 7th floor, can hear dogs barking and traffic noise throughout the night and morning; soap is a joke, about the size of a half a pack of gum. Why even bother providing such skimpy toiletries? All in all, it's a middling hotel for the basics; yet for the price there are better middling or even budgeted hotels that provide a much better experience.

Stayed: May 2017, travelled as a couple
Thank Ken Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2017

I got the chance to stay in one of ALPA's suites twice and I must say that I was very satisfied! I love how SPACIOUS the suites are! The internet is also reliable. Location isn't totally central but still walking distance to some convenience stores and restaurants. Ayala Mall is just a short jeepney/taxi ride away.

  • Stayed: April 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank ArthurNielsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2017

I don't have to make this long as this is the complain of the majority. This is the only hotel I have experienced that require their guest to check in at EXACTLY 2PM. TERRIBLE CUSTOMER SERVICE TOO! Staff lack knowledge and need more training. Not accomodating and organise. Terrible.

  • Stayed: April 2017, travelled on business
    • Service
Thank Melai U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2017

We were a group of friends. stayed 5 nights .
spacious rooms ,comfortable beds ,refrigerator ,hairdrier , iron,ironing facilities ,good free Wifi .free toiletries ,good AC.
Acceptable breakfast.you can order fresh kind of omelets.
value for money.
Friendly helpful staff .
they found a reasonable big car for us to have a one day tour to Oslob falls and Whaleshark watching.
Highly recommended.

  • Stayed: May 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank samaneh k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alpa City Suites

Address: Hernan Cortes corner F. Cabahug sts., Mandaue 6014, Philippines
Region: Philippines > Visayas > Cebu Island > Mandaue
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 13 Hotels in Mandaue
Price Range: €27 - €69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alpa City Suites 3*
Number of rooms: 84
Official Description (provided by the hotel):
The newest all-studio suites hotel. Strategically located at the border of the cities of Cebu City and Mandaue, we are very near major shopping malls (SM Mall, Ayala Mall and Terraces, Park Mall), Cebu Business Park and Asiatown IT Park, churches restaurants, Cebu International Convention Center, the seaport, white sand beaches and the international airport. ... more   less 
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Also Known As:
Alpa City Hotel Mandaue
Alpa City Suites Cebu Island/Mandaue, Philippines

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