Checked into this Brooklyn hotel on 11/5/18. The hotel itself was unimpressive. It was difficult to find because of some construction in front that occludes the signage.
Also the Front Desk and valet service can use some refinement...
It's saving grace is it's wonderful, accommodating staff of which two are well worth mentioning:
Darlene, the bartender was super friendly and welcoming. Tired and weary from the day's work, my colleagues and I were impressed with her 'can-do' attitude. She went over and above by not only recommending a restaurant but also sending us off with a personal note to the restaurant staff. Needless to say, we were treated like princesses and even got free desserts!
The other is Gary, this morning's kitchen staff who went out of his way to make sausages for me when he found out that I preferred them over the bacon that was being served. Not only did he make them within minutes, but he served them to me at the table. What a genteel way to treat the guests!
This hotel is worth a visit if only for the surprisingly outstanding service from these two individuals. Much thanks for making us feel 'at home' if only for little while...More