This was a nightmare the place was dirty the sheets looked bleached out, only local channel on TV no mini bar nor refrigerator, or coffee pot, this was a disappointment but I was celebrating my anniversary I got to spend time with my boo and that was the whole thing
BestWestern.com
Taking safety measures
Booking.comBooking.com
Arrived very late last night and was greeted, and I use that lightly, by a receptionist who's English was appalling. Could just about understand him. He was so unfriendly. Not engaging or welcoming. To make matters worse my daughter and I was given 2 separate rooms 404 and 403 due to renovation. We wasn't informed of this by yourselves or them. Couldnt understand why we were given 2 rooms as one was enough for both of us. Having a kingsize bed. Room 403 wasn't too bad until we saw the toilet which had a used tampon swimming in it. The cleaners were in another room. We approached them explained the situation and they was so blaise as if it didn't matter. My daughter understandably didn't want to sleep in that room. So we shared mine.
Also the description and pictures that we saw on your website doesn't and I mean doesn't match what we saw with our own eyes. If it wasn't for the fact that the sign said galaxy motel I would of thought it was a crack den.
This morning we asked for directions and he was so rude and dismissive asking our question with a question to the point that we had to count to ten before the situation got out of hand and walk away.
Overall the whole place could do with refurbishing and sending the 2 receptionist on a customer service training course.
There is basic budget and there's crack den budget. I'm not asking for much as a customer. What I see on your website is what I expected. Even the cab driver said be careful it's dangerous. I'm very disappointed with my accommodation. And definitely not recommended to anyone.
The most vulgar disgusting place I have ever stayed. I have stayed at some 1 star hotels/motels that were cleaner and nicer than this place. They should be 1/2 star motel at most. The only reason I would give it a half star would be location. Its within 4 blocks of NY Subway system and many fast food choices within a block. Hourly rental rates and free PORN will tell you all you need to know. I wouldn't recommend this place to homeless person living under a bridge. I was so ashamed of having the photos on my phone I didnt even take any.
This place is a Hell Hole the dirtiest grossest place I've ever seen. They couldn't pay me to stay there. Room looked like a bad horror movie. Should be turned into health department. Don't waste your time stay away.
I've stayed in some seriously low end motels before, I am not a high maintenance person...but this place was horrible! The cigarette butts and garbage lining the stairwell up to the room were just the beginning. Room was dirty...I mean really dirty. Burn holes in the bed blanket, yellow pillowcases(supposed to be white), holes in the walls, clear tape and clothing size stickers all over the walls and ceiling, disgusting stains all over the shower, non functioning door latches....and after walking into the room and immediately leaving, they refused to refund my payment, stating(through the bullet proof glass cage surrounding the receptions desk) that I had already checked in....uh...how else would I see how nasty the room was if I hadn't? Stay away, dirty place, dirtier people running it!
