We’ve been customers of Sea restaurant for over 10 years. Always loved it, awesome food, great service. But yesterday was absolutely horrible experience. We ordered our food, so the waitress started bringing our food and we were short of 4 items. So we kept asking where the food was. Hour later we asked again, she said soon. We never waited that long. So we waited for another 10 minutes and we asked to cancel the order. So the waitress( her name is Maria, at least that’s how she said her name is), brought our bill, and to our surprise 2 out of the missing items were on the bill. I asked her about it, she left, was talking to the other waiters, came with correct bill.
Since we were not satisfied with the service we didn’t leave tips. We usually leave tips, yesterday was the first time we didn’t.
So the bill was $82 and change, we gave $85.
Maria came back with the tray, literally throwing it on the table and with the strong attitude saying:” Here is your change”.
Then we went upfront to ask to talk to the manager and we were told the manager was not in.
So then Maria came up with the food that we ordered to go, saying that the food is ready. They were giving it to us for free. But honestly the evening was ruined and we didn’t want anything already.
We were very upset about the whole experience at the restaurant.
I hope that it was the only flaw and it would not happen again