We were greeted warmly by staff, and had the use of a very nice luggage cart to take our luggage the room. It was nice to be offered a fresh-baked cookie when we chacked in. The room was a little cramped- very little space to lay out luggage, and little drawer or hanging space, but still comfortable. One of the lights in our room didn't work and the maintenance engineer showed up very quickly when we called. When replacing the bulb didn't work, he got us a new lamp. The bathroom was a little problematic- very hard to turn on the shower without getting soaked, and then the shower stall leaks a lot into the bathroom. They put a high threshold on the floor between the bedroom and bathroom to keep the water in the bathroom, but that forms a tripping hazard between the two rooms. But the room was very clean and looked and smelled fresh. We enjoyed our stay and would probable stay there again.

Stayed here for a week on business and had average stay at best.
Front desk staff is rude and seem like they don't care about the customer.
Noise from the roof top bar can be a cause of being unable to sleep on the weekend.
Breakfast area gets clogged up early and often and could use a remodel to better handle the crowds at breakfast. Breakfast was good except there were NO bagels left at 7:30 or earlier and no attempt by management to resolve the issue.
Lots of good local places to eat with-in a short walk of the hotel. Great craft brewery just around the corner from the hotel-Threes Brewing Company.
Barclays Center is with-in walking distance if the weather is good.