I recently spent my birthday at this hotel and it was not a disappointment at all. We really enjoyed the venue. Everyone was friendly, it's very covid safety conscious. The room was fabulous! The view was spectacular And the food A++. Defintely syaying here again!More
HolidayInn.com
Taking safety measuresBooking.comTaking safety measures
Booking.comTaking safety measures
The staff could not have been nicer amidst covid issues and flexibility. They explained walks, parking options, restaurants, etc. It’s a safe neighborhood too to park on the street if legal by the signage. One can take breakfast carry out just outside on the cafe tables which is lovely in the am. The room was large and very clean and cleaned daily. We were very happy with everything. Lots of restaurants and bars and retail nearby. We will return!
Thank you for reviewing your stay at the Hilton Brooklyn New York. We are thrilled to read you had an enjoyable time with us and that you particularly loved our immaculate accommodations, convenient location as well as our hardworking staff. We have elevated our protocols in regard to the current situation, keeping the safety of our guests and associates in mind. We appreciate you recognizing our team’s efforts and also for letting other travelers know. It was a pleasure to host you, and we cannot wait to welcome you back soon.
Paul Schwartz
Hilton Brooklyn
General Manager
Stayed four nights at the end of February. Ok hotel with rooms ready for a re-model. Good location with good subway access. Service was ok. Watch out for the "Urban Destination Charge". This is a $25/day charge that can supposedly be credited against bar and restaurant charges at the hotel. However, you must make the charge the same day (before midnight) so breakfast the next morning does not count nor does a 12:30 am bar tab.
Dear Wayne L,
It was our pleasure hosting you during your visit, and we appreciate you taking the time to leave your comments. We are pleased you enjoyed your overall stay; however, we are disappointed that we did not meet all of your expectations. Thank you for sharing your concerns about not being able to make good use of the offered benefits with our destination fee. We will share your feedback with our team as we are committed to providing the best experience for our guests. We hope you will consider staying with us on your next visit. to New York.
Paul Schwartz
General Manager
Stayed here for 2 days. The location is great for Brooklyn and Manhattan events.
Public transportation is everywhere and suitable for Uber/Lyfts'. You can also walk to most places.
The hotel was nice and it was a quiet stay.
I was disappointed by the extra 25 a day fee which forces you to spend that money since you'll be charged anyways.
I selected the executive room which I thought would be larger...it was just an average size.
The staff was pleasant at desk and bar area which is a plus.
I would consider staying at this location again.
Dear 16sylk,
Thank you for taking the time to share your comments. We are happy your stay was pleasant, yet we apologize for the issues which inconvenienced you. We appreciate you choosing our hotel and hope you will give us an opportunity to provide you with a better experience the next time your travels bring you this way.
Paul Schwartz
General Manager
Lovely room, very clean and spacious for New York. Travon J “Lobby Ambassador” so flipping amazing, warm, inviting, well spoken, with a beautiful smile.Thanks to the amazing staff I’ll be staying again !
Wow, thank you for the five-star review of Hilton Brooklyn New York! It is a delight knowing you were impressed with the cleanliness, comfort, and spaciousness of our accommodations. We are also thrilled to read that our devoted associates took great care of you. Please be assured we will share your compliments with our team, especially Travon, to recognize them for a job well done. Thank you once more for your excellent feedback, and we look forward to serving you again in the future.
Paul Schwartz
Hilton Brooklyn
General Manager
Have been staying here as I have business in Brooklyn. The rooms are immaculate and a good size. All the amenities you could ask for. Better than home. The breakfast is the best breakfast buffet of any of the multitude of hotels I’ve stayed at. They can surely improve their executive lounge but that will not deter me from visiting again tomorrow.
Thank you for choosing to stay with us at the Hilton Brooklyn New York and for taking the time to post your generous review. We are delighted to know you are thoroughly satisfied with the cleanliness and spaciousness of our accommodations, as well as with the thoughtful amenities we offer. It is especially nice to read that you found our delicious breakfast buffet to be the best among the buffets you tried at other hotels. We value your feedback and look forward to your return visit.
Paul Schwartz
Hilton Brooklyn
General Manager
