Worst hotel experience ever. Regretfully, we booked the hotel through our credit card points, and couldn't share this experience on Expedia. Looking back, I can't help but cynically wonder whether that's part of the reason why we were given this frustrating treatment in the first place.
We live in another part of the town, and only booked one night in this hotel because I need to get to an early-hour exam nearby. It was important to plan ahead for the morning, so we called the hotel a couple of hours before we checked in to see whether they still provide breakfast, given the current COVID-19 situation. We used the phone number provided on the hotel website (718-552-3800), and was unequivocally assured by the lady on the phone that yes, there was breakfast. We were also told details about it, including that eggs, toast, and bacon will be provided, and that due to safety concerns it'd be offered on a grab-and-go basis. Upon checking in in the afternoon, we again confirmed with the front desk "whether breakfast starts at 6am", and was again told "yes". Imagine our frustration, then when we showed up early next morning, only to be told that there never was any breakfast, that there hasn't been for months, and that they could think of no reason why it was ever promised to us, or by whom. It was extremely upsetting since many delis are already closed during this pandemic, and the nonchalant attitude of the lady at the front desk didn't help.
There are other concerns, too. Dark red stains on the comforter just under the bed cover, which looks pretty old. Given the COVID concerns, we asked whether it might be possible to look for a room not recently occupied by other guests immediately before, and was given a flat no. Then when asking whether it's possible to do a late check-out post 11 am, we were told that any stay past noon time results in a $100 fee, which is a ridiculous amount—higher than the price for a single night at the moment.
I imagine it must be hard for hotel folks in this economic environment, and I'm not the type to usually rant so long about my experience. But so much of our frustration from this trip was so unnecessary and could've been so easily avoided with a little bit of competent management. I would advise anyone I know who travel to this neighborhood to stay clear of this hotel.

This was my first time staying with the Even Hotel. The greeting of the staff members were amazing. I would like to give a shoutout to David who worked the night shift on my birthday and checked me into my room. David energy was very genuine and welcoming. The check- in process was great. The hotel has great protocols in regards to the CDC guidelines for COVID.

My King size room was amazing as I walked into the room the light were green. Green is my favorite color with a welcome note, bottles of water and some goodies in a bag. The room was sparkling clean. The bed OMG it’s sooooo comfortable and the pillows I was in heaven I didn’t even want to check out of the hotel ahhahaha. Sue is a superstar thank you for my lovely note!!!!

I would definitely recommend staying at this hotel. I am I chose this hotel for my birthday. Thank you to all the staff members at the Even Hotel and all that you do for your guests. Keep it up!!!!! You will definitely be seeing me again.