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All reviewsgreat locationhistoric districtriver streetcity marketwithin walking distancesound machinestreet noisebay stcontinental breakfastthe room was niceyogurtfront desk staffbeds were comfortablewalked everywherethe breakfast areatrip to savannahmotel
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Reviewed 8 August 2017

The construction was not nearly as bad as the reviews led me to believe. I directly faced the construction and couldn't really hear anything. The location is great for both River Street and the City Market area, which is both convenient and also annoying to hear drunk people staggering back to their rooms at 2am. It was the people wandering around that woke us up throughout the night-- not construction. I would stay here again, but I would try and request a room not facing River Street due to the noise at night. Breakfast was fine, pool was ok, staff was nice.

Stayed: July 2017
Thank CMHarding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 August 2017

CMHarding Thank you for your review!
I do apologize for any inconvenience the night life of River street may of caused with the noise. I am happy to hear that the construction was not an issue. We do have a property being built directly behind us which leads construction to start from 7am to 7pm Monday -Sunday. We do try to inform all our guest of this, and attempt to accommodate any light sleepers to the front of the property.
We do look forward to having you stay with us again on your next visit to Savannah.

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Reviewed 7 August 2017

Booked hotel online- on arrival staff was courteous- room was clean- pool area clean. Only issue was with very loud construction of new hotel going on right behind this hotel- we were in one of the back rooms facing the construction site. We were awakened very early next morning before 7AM! No sleeping in here. If I had known I would have booked elsewhere. Other than that was pretty good. Mary the concierge was wonderful- so sweet and helpful- gave us good advice and made arrangements for our tour of Savannah.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank emilyjX3206VQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 August 2017

Emilyjx3206VQ! Thank you for your review!
I do apologize for the inconvenience the construction may have caused you while staying with us. We hope you will give us another opportunity, should you come back to Savannah. We do have the front of house rooms, that are not located near the construction which most certainly does eliminate the noise.
We are happy to hear that other than the construction you enjoyed your stay with us. And that Mrs. Mary was able to give you all the ins and outs of Savannah while staying in our lovely Historic City.
Have a Lovely Day

Maria. C
Front Office Manager

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Reviewed 7 August 2017

Fairly good location. Breakfast was edible, about what you'd expect from a Best Western. Service staff was nice and friendly. Granted, this was a pet friendly room, but dog kept finding used Q-tips, beer bottle caps and another assorted gems from under the bed and in corners. Parking fee is $20/day. Massive construction project on back side of hotel. I think that they are building another hotel or an addition to this one. Construction starts at 0700 and man it is loud. If you currently live in downtown New York on the street level, you may feel right at home. If, on the other hand, you would like to take a little mid-day nap, it ain't gunna happen.

Room Tip: Make sure to get a room in the front as heavy duty, loud as all get out, construction is occurring on back side of hotel.
  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank andersondvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 August 2017

Andersondvm Thank you for your review!
I am very disappointed to read your review and hear your stay was not up to our Best Western standards. I wanted to personally apologize and to let you know I will certainly follow-up on the issue's you mentioned with our Housekeeping department.
Thank you for taking the time to leave us a review.
Have a Great Day

Maria. C
Front Office Manager

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Reviewed 1 August 2017

Good Place for budget minded..building new hotel behind so was a bit noisy at 7am. Walking distance to River Walk is easy..Pool was small but perfect for quick dip..Parking fee is not advertised..across street should be included Will be back.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank P1230FOjoef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 August 2017

P1230FOjoef! Thank you for your review!
We are extremely happy to hear that you enjoyed your stay with us. Unfortunately there is a property being built behind our locations. Upon your next visit please let us know that you would like a Front of house room, so that we can make sure you are away of any possible construction noise. We do charge a 20 dollar daily fee for Parking, and we offer 10 dollar daily fee for parking should the guest decide to park in our adjacent parking lot.
We do look forward to having you stay with us on your next visit.

Have a Great Day,
Maria. C
Front Office Manager

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Reviewed 28 July 2017

Hotel is in a great location for the City Market area. Best of all you can park your own car till 3pm on checkout day. Busy but comfortable and close to the number 16 trolley stop. Concierge is very helpful. Be wary of rooms on the river side as there is a large construction project behind the hotel. Overall it was a good value compared to other hotels in the Historic district

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Edwinkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 August 2017

Edwinkie! Thank you for your review!
We are pleased to hear that the Best Western Savannah Historic District was able to meet your needs while you were staying with us. We hope to see you stay with us again, on your next visit to Savannah!

Have a Wonderful Day
Maria.C
Front Office Manager

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