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All reviews whole foods courtyard marriott fells point great location same block movie theater within walking distance parking garage front desk staff hotel lobby will stay there again water taxi nice size bed was comfortable up to date room rate per day
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Reviewed 4 October 2018

Good location, staff helpful, rooms clean, everything very good to excellent.
Unfortunately, the lights in the room and by the sink are terrible. It is too dark to read or see yourself in the mirror (and no, I am not incredibly old).
Accordingly, I can only rate this property as very good.

Yes, parking is $23 per day, but that is very reasonable compared to other cities.

  • Stayed: September 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank hermsherm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pminer, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this reviewResponded 5 October 2018

Thank you for taking the time to review the Courtyard by Marriott, We are scheduled for a renovation next year which will include improving the layout and lighting in the bathrooms. Thank you for your feedback and your loyalty to Marriott.

Patrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018

I came to Baltimore for a conference and ended up staying at the Courtyard and it met all my expectations. The beautiful thing about it was how close it was to the conference center my conference was in and all the eateries around it. I recommend the little taco place around the corner.

Stayed: July 2018
Thank 231nelsonm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pminer, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this reviewResponded 3 October 2018

Thanks for the review! Taco Fiesta is definitely a favorite of mine as well. Thank you for coming to Baltimore and we hope to see you again soon.

Sincerely,

Patrick

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Reviewed 27 September 2018

We picked this hotel because of its proximity to the oceanfront, Little Italy restaurants, movie theaters and because of it's parking deal. The parking is a flat rate of $23 (not valet) and come and go as many times during the day as desired. The hotel lobby is very nice, having a breakfast restaurant, bar, office facility, store and boarding pass printout station. They have three elevators, one to parking at the adjacent lot, and two for the hotel. Online bargains including a reduced rate for pre-paying, with breakfast included. We checked in and discovered that the bathroom had a sewer leak which caused the whole room to smell, We were moved to a second room and assumed all was well until we removed our shoes and discovered that the carpet was very wet which continued out into the hallway. Our third room was a bit smaller, but we decided that it was okay. Breakfast each morning included various continental items as well as eggs and sandwiches. Our parking card kept losing its programming and required almost daily reprogramming to open the gate. The straw that broke the camel's back is that we were skipped for maid service several times, even when the hotel manager personally informed housekeeping. Eventually, we were credited with one free night of lodging costs. The staff was very attentive, apologetic and service oriented (except for housekeeping). We will stay there again for its desirable features and hope that the issues we just experienced don't repeat.

Room Tip: Higher floors are quieter as they are farther away from the busy street.
  • Stayed: September 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Indian-Marketer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pminer, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this reviewResponded 3 October 2018

Thank you for reviewing the Courtyard by Marriott Baltimore Inner Harbor. I am very sorry for the unexpected events that happen in your rooms. That is very unusual. We appreciate your business and hope to see you again.

Sincerely,

Patrick

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Reviewed 23 September 2018 via mobile

Service was great- desk staff was very helpful- breakfast staff were very attentive and the food was yummy! Awesome location too although the construction outside made getting to the garage a hassle they more than made up for it once we got in

Stayed: September 2018, travelled on business
Thank bandl83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pminer, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this reviewResponded 24 September 2018

Thank you for staying at the Courtyard by Marriott Inner Harbor. We appreciate your feedback and look forward to seeing you next time your travel brings you to Baltimore.

Patrick

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Reviewed 17 September 2018 via mobile

What a wonderful stay we had here. It is right in the Harbor area and I felt safe and comfortable here. The staff was really nice and They exceeded my expectation. Room was clean and the bed was comfortable. I would stay here again!

Stayed: September 2018, travelled with family
Thank Lisa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pminer, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this reviewResponded 18 September 2018

Thank you very much for your business and we are so happy you enjoyed your stay at the Courtyard by Marriott-Baltimore Inner Harbor. Please come back soon!

Patrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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