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“Great winter getaway!”
Review of Hilton Baltimore

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Hilton Baltimore
Ranked #31 of 67 Hotels in Baltimore
Lancaster, Pennsylvania
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great winter getaway!”
Reviewed 1 February 2012

We loved this hotel! My husband and I needed a quick getaway, and couldn't have found a better week to do it! The hotel is clean, close to attractions, and beautiful! The employees are so helpful! Hashim at the lounge went out of his way to give great customer service. We would love to return! Thank you!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DiamondDancr5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YulioB, Manager at Hilton Baltimore, responded to this review, 6 February 2012
Thank you very much for your positive feedback. Our location and our fantastic views are just a portion of what the Hilton Baltimore has to offer. We are a proud AAA rated hotel, and our team works hard to ensure the satisfaction of our guests. We are delighted that you enjoyed your stay with us, and thank you for recognizing our helpful team members.

We look forward to welcoming you back to the Hilton Baltimore.
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Chicago, IL
Level 5 Contributor
84 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 January 2012

I was in this hotel for a convention recently and was not disappointed but also not significantly iimpressed either. The hotel is relatively new, so everything is clean and in working order. However, as other people have mentioned, the lobby is very noisy and doesn't provide a good venue to get together to talk. More annoying, however, is that the walls in the rooms are not soundproof, so you can hear quite a bit of what is going on in the rooms next to you. Worse though, is that the sounds from the hall are clearly audible in the rooms. On the plus side, this hotel is very convenient to the convention center but there isn't much else in the immediate vicinity and the area immediately to the north is kind of seedy. You need to go 5 or 6 blocks to get to the Inner Harbor although the circulator bus (which is free) stops right outside the hotel and will take you to the harbor in about 5 minutes.

Room Tip: Don't bother getting the upgraded room on a higher floor. Given the hotel's location, there...
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YulioB, Manager at Hilton Baltimore, responded to this review, 6 February 2012
Thank you very much for taking the time to provide us with your feedback.

We will share your comments in regards to the noise levels you experienced with our team. We appreciate also your comments about our convenient location, as our Hotel do enjoys great views of Baltimore, and we are within walking distance of many family attractions as well, such as: the First Mariner Arena, the Inner Harbor, the Ravens home base, and Orioles stadium.

Although the Hilton Baltimore is also conveniently attached to the Baltimore Convention Center, we do enjoy having many families stay with us as well. As you mentioned we are about 5 blocks from the Inner Harbor and the City circulator bus which stops right outside the hotel, will take our guests complimentary to the harbor in about 5 minutes.

We thank you once again for your positive feedback and look forward to welcoming you back.
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Dunchideock, United Kingdom
Level 6 Contributor
156 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 29 January 2012

Hotel is ok but the open lobby and bar when coupled with people milling around make for a loud noisy area with nowhere public to sit and relax. I would therefore question the 4* status? Room was pleasant enough but nothin special. Hotel is geared up for the convention centre user so if you want restaurants in fells point etc you are the wrong side of town. This was a Hotwire booking and we were disappointed, so next time we will go back to the marriotvwaterfront!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wanderingmarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YulioB, Manager at Hilton Baltimore, responded to this review, 6 February 2012
Thank you for providing feedback related to your recent stay with us.

We appreciate your comments and are extremely sorry that you did not experience the level of service that the Hilton Baltimore is known for and enjoyed our facilities as much as other guests have. In addition, we are sorry to hear that you encountered inconveniences with the noise level on the lobby bar area and will share your comments with our team.

We appreciate your feedback and would love to have the opportunity to welcome you back in the near future.
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Westfield, New Jersey
Level 4 Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 January 2012

We had a great stay this past weekend -- the hotel looked brand new, with an extremely friendly and helpful staff. While the room was slightly smaller than we would have expected for a King, the bed was very comfortable and the bathroom was sparkling clean with great bath products! Lamar at the hotel bar was friendly and whipped up a few signature drinks that we enjoyed. Overall great stay... and we got engaged at the hotel that night! We will definitely be back, many times.

Room Tip: Ask for a high floor facing Camden Yards if its available... but anywhere on a relatively high floor...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WEKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YulioB, Manager at Hilton Baltimore, responded to this review, 26 January 2012
Dear Valued Guest,

Thank you for providing us with your feedback through Trip Advisor. We are glad to know that your enjoyed your stay with us, and congratulations on your engagement. We are truly excited that you choose our Hotel for such an important moment. We would like to thank you for acknowledging the friendliness of our team members as well. All of us work hard and we consistently go the extra mile to ensure our guests’ satisfaction.

Thanks once again and we look forward to welcoming you back to the Hilton Baltimore.
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Bucks County, PA
Level 5 Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 January 2012

I've stayed at this hotel twice. It's clean, hip, and the staff is helpful. But my second stay at the Hilton Baltimore was memorable because of a few oddballs who wandered into the hotel off the street. Baltimore is a rough place, no doubt, and I feel sorry for those in need. But I was shocked to see someone shaking a change cup at the bottom of an escalator while people were heading upstairs to an industry conference. That night, an angry man in the elevator asked me and another passenger for change. I told the conference organizers about these incidents and, in fairness, the hotel management took them very seriously. They conducted a "sweep" on the hotel. I think one problem is that there are too many points of entry into the hotel, especially for a rough town such as Baltimore. The hotel can benefit from better security. It's a shame that these incidents happened during my stay, because it's otherwise a really nice place.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pugmeister2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YulioB, Manager at Hilton Baltimore, responded to this review, 24 January 2012
Dear Valued Guest,

Thank you for sharing your Hilton Baltimore experience on tripadvisor.

We are pleased that overall your experience was a pleasant one and for communicating to us areas where we could improve. We are also glad to know that you stayed with us before and we appreciate that you, along with many others, have recognized our clean hotel, convenient location and our friendly and helpful team members. We have shared your comments with our Security team as well and we look forward to welcome back to the Hilton Baltimore in the near future.
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Additional Information about Hilton Baltimore

Property: Hilton Baltimore
Address: 401 West Pratt St, Baltimore, MD 21201-1629
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Baltimore
#24 Business Hotel in Baltimore
#26 Romantic Hotel in Baltimore
#29 Family Hotel in Baltimore
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Hilton Baltimore 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel

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