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“Nice hotel”

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Best Western Astoria Bayfront Hotel
Ranked #4 of 14 Hotels in Astoria
Certificate of Excellence
Reviewed 6 December 2017 via mobile

Check in very thorough
Pets accepted
Nice big pet walking areas
Indoor pool
Nice continental breakfast
Will stay closer to town next time as it’s walking at night not well lite up for me as a solo traveler

Stayed: October 2017, travelled solo
2  Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Best Western Astoria Bayfront Hotel, responded to this reviewResponded 7 December 2017

Dear Debbie,
Many thanks for your positive rating of Best Western Astoria Bayfront Hotel! We consider the safety of our guests to be a priority. Because of this, we're very sorry to hear that you didn't feel safe walking at night due to insufficient lighting in our surrounding area. It's disheartening to learn that this would discourage you from returning, despite our efficient check-in service, pet-friendly environment, and great amenities. We value your feedback and hope you'll consider staying with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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27 - 31 of 1,011 reviews

Reviewed 5 December 2017

The BW was clean, warm and refreshing. The team members were pleasant and always asking how we were doing. The lobby person found out we were going to dinner with family and gave us MO'S coupons for clowder and free soda drinks. We always stay at BW there due to the great service and close to family.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
2  Thank I4297OGchrism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Best Western Astoria Bayfront Hotel, responded to this reviewResponded 6 December 2017

Thank you for your visit! We are so happy to read that your stay with us here at the Best Western Astoria Bayfront Hotel allowed you to connect with family in the area. We love being a part of such important and special moments in our guests' lives! It is a joy to know that our helpful service made a terrific impression as well. Our entire team looks forward to your next stay!

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Reviewed 4 December 2017

Hotel entrance was a little sketchy, it felt like driving into an industrial area. People were nice, breakfast was adequate, room was fine. Easy access at end of Astoria just before the Youngs Bay bridge. Worry free stay!

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank G7682GBdanielh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Best Western Astoria Bayfront Hotel, responded to this reviewResponded 5 December 2017

Thank you for choosing the Best Western Astoria Bayfront Hotel! It warms our hearts to read that you had a worry-free stay and felt well taken care of by our lovely team. Although it is unfortunate to see that you had a little trouble finding us, we hope that you enjoyed our unique location by the water and the Astoria Riverwalk. Come back and see us again soon!

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Reviewed 29 November 2017

Have stayed here on multiple occasions. Pretty much always a flawless visit. Last time about 6-8 months ago, stayed in room 340. Shower would plug up after about a 10 minute shower. Brought it to the checkout staffs attention the next morning. This last weekend decided to drive from our home town about 2 hours away for quick weekend getaway. We love going to Astoria. Lots to do! Great food, brew pubs and antique stores. Was surprised to get the same room as a “ Platinum” member free up grade. Internet was not secured?? As a salesman I need internet, I couldn’t even log on! Called the front desk to ask if they could simply reset the server and all I got was “we’ll let our IT guy know”. REALLY?? It’s 6pm on Friday, I’m sure he’s running right in. The next morning my wife said they fixed the clogged drain as she stood in 3 inches of water after a 10-15 minute shower. Again REALLY?? I wondered as I stood in my own 3” of water how the housekeeping staff could possibly clean this out? They HAVE to know and must use the towels to sop up the water. I guess what really sets me off is the laxadasical attitude of the staff, the internet issue and the lasting statement of the check out manager as I reiterated the internet issue, “that’s why we say use at your own risk” REALLY?? I’ve have never stayed at a Best Western without secured internet access. Read my other reviews and you’ll see that I’m very truthful and honest in them. I allow a “one off” for having a bad day and such. But the plugged up shower? Unless this motel was built with a plumber from Mars, what gives? I think the plumber is also the IT guy??? Hum???

Room Tip: Stay away from room 340!
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Stayed: November 2017, travelled as a couple
Thank MtCrego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Best Western Astoria Bayfront Hotel, responded to this reviewResponded 30 November 2017

Thank you for your recent feedback regarding your stay with us. We're honored by your continued loyalty as a returning guest. Because of this, we're very concerned by the decline you've noticed in our service and accommodations. Please accept our sincere apology for any aspects of your stay that failed to reflect our usual high standards. It was never our intention to appear uncaring and we regret that you received that impression. Your constructive feedback will be utilized by our team to raise the quality of our service and accommodations. We appreciate your comments and would love another opportunity to deliver the enjoyable stay you expected.

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Reviewed 27 November 2017

We had a nice night and a great breakfast. Highway 101 was closed and we had to find a place for the night. The staff was very accommodating. They had a room and got us in for the night. Very comfortable. We considered it an unplanned 'date night'. Thank you for the impromptu assistance. !

Room Tip: river view, quiet, good breakfast, free parking, reasonable rates. restaurants nearby. we took the 2...
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  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Kathleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Best Western Astoria Bayfront Hotel, responded to this reviewResponded 28 November 2017

Dear Kathleen,
Many thanks for your kind and positive review of Best Western Astoria Bayfront Hotel! Our team was delighted to be of assistance with providing comfortable accommodations for the night. It's also nice to know you enjoyed our delicious breakfast as well. Your warm praise is much appreciated and we'd love to host you again.

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Additional Information about Best Western Astoria Bayfront Hotel

Address: 555 Hamburg Ave, Astoria, OR 97103-5939 (Formerly BEST WESTERN Lincoln Inn)
Phone Number:
Region: United States > Oregon > Oregon Coast > Astoria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Astoria
#4 Business Hotel in Astoria
#5 Romantic Hotel in Astoria
Price Range: €88 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Astoria Bayfront Hotel 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Your BEST WESTERN Lincoln Inn features easy access to the beach including the famous sights like Haystack Rock. ... more   less 
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Also Known As:
Best Western Lincoln Hotel Astoria
Best Western Astoria
Astoria Best Western

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