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Sonesta ES Suites Jacksonville
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Reviews (270)
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108
87
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14
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All reviewsresidence innfull kitchenbedroom bathstudio apartmentsleeper sofahome away from homelarge roomfirst floorbit datedking bedan older hotelstayed for one nightoff the highwayyogurtthe general managercomfortable stayextended stay
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4 - 9 of 270 reviews
Reviewed 20 November 2017

This was easily the dirtiest hotel I have ever stayed in. There were dirty dishes in the bathroom, the linens were dirty, the floors had not been vacuumed, the mattresses were filthy and covered in food, and the whole room smelled.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Sonesta
3  Thank Blaker M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017

The overall room is very spacious and clean. The only downside to this room, or possibly entire property, is that you can hear every single footstep above you and the ceiling creaks incredibly loud. This makes it nearly impossible to sleep. There seems to be no padding between the floor above and your ceiling making footsteps sound like loud booms. If you decide to stay here, make sure you get a second floor room. Otherwise, don't even bother because you'll be frustrated.

  • Stayed: October 2017, travelled solo
    • Location
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Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

This is a great place to stay for several nights as it has everything you could need, full kithchen, workout room ,pool, etc.
The staff is exceptional and the Motel manager is outstanding. Highly recommend.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Sonesta
Thank Eddie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2017

We only stayed for one night. We had to evacuate the keys and started to early in the morning on the 5th. But there was two young ladies that were so helpful Bianca and Mary
this two ladies help me get a reservation and the other one allowed me to check in before 12 even though checkin is not till 3pm

Thanks for everything those girls are awesome

  • Stayed: September 2017, travelled with family
    • Sleep Quality
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Thank Gwendolen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

I stayed in this hotel for 18 days in August and although the hotel is older, it was great. The bed is the most comfortable bed in a hotel, the room was very large and clean. Yes it's older but still nice and clean. The pool/grill area was great and we had a big cookout one night. The staff is absolutely superb! Lainey, the manager was so nice and helpful. She worked with all request I had for a room. The only reason I don't give this hotel 5 stars is not having an elevator. Even though it's only 2 stories, that climb after 15 hour work days in Florida heat was too much. Get a 1st floor and that won't be an issue. It's also right off the interstate and very easy to find. Plenty of great shopping and dining near!

Stayed: August 2017, travelled on business
Thank TinaRed66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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