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All reviews front desk jacksonville airport sitting area free breakfast shuttle service spacious room free shuttle rental car staff was friendly nice breakfast cruise port would stay here again mini fridge restaurants and shopping great room great place to stay great customer service
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Reviewed 14 September 2016

Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 September 2016

Service was poor. Our room was given away and we felt insignificant to the staff. After requesting a crib for 1 of our children. It took over an hour to get it. We requested this during the reservation process. The staff felt overwelmed and it was not busy at all

Date of stay: September 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Darryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2016

While upgrades are being conducted, only one elevator was in service, workers were using the same elevator as guests, and were found eating from the breakfast buffet (specifically for hotel guests). Staff should correct these issues!

Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2016

Date of stay: September 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 September 2016 via mobile

Great hotel near the airport in Jacksonville, FL. Great staff that is willing to help you in any way. The rooms are nice and comfortable. Great breakfast in the morning to get your day going. Shuttle service to the airport for convenience. Good size conference meeting rooms. Plenty of restaurants and shopping in the area. I will definitely stay at this hotel in the future.

Date of stay: September 2016
Trip type: Travelled on business
Thank tckramer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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