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All reviews filtered water great location front desk rooms are small center city liberty place rite aid chestnut street coffee machine rittenhouse square across the street central location bed was comfortable checking in parking garage business trip lobby area
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Reviewed 14 June 2018 via mobile

They made a mistake with our reservation and we were a room short. And the staff did not seem to care about the problem. I had to share a room and sleep on a pull out twin - extremely uncomfortable. Had to ask for a pillow and blanket, even though they said there would be plenty.

Stayed: June 2018, travelled on business
Thank jillrD5218MY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christy F, General Manager at Club Quarters Hotel in Philadelphia, responded to this reviewResponded 15 June 2018

Hi,

I'm so sorry to hear about this experience. We try our hardest to accommodate all of our guests but we are limited on sold out nights. I appreciate you bringing this to my attention to I can prevent this issue from happening in the future.

If you would like to discuss this matter any further please feel free to reach out to me directly:
cfizpatrick@clubquarters.com

Warm Regards,

Christy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

This hotel is located at the center of Philadelphia: close to restaurants, bus stops, convenient/drug stores and etc. The staffs at the reception desks and around were all friendly and courteous. I'd recommend this hotel to anyone who visits Philadelphia!

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank Sophia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christy F, General Manager at Club Quarters Hotel in Philadelphia, responded to this reviewResponded 15 June 2018

Hi Sophia!

Thank you for sharing this great feedback! So happy to hear you enjoyed our hotel and wonderful location.

We hope to see you again soon,

Christy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

Very poor experience. We arrived around 11 pm and clearly checking us in was a very big bother. Then entering the room it sounded like a truck was idling in front of the window. We could not find out where the sound was coming from, but window open or closed didn't change much. Had to go get earplugs to be able to sleep. No closet space, just a single hook on the wall.
Oh, and people in a neighboring room had room service dinner, and the tray was out in the (narrow) hallway until past 9 am.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gustaaf B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christy F, General Manager at Club Quarters Hotel in Philadelphia, responded to this reviewResponded 18 June 2018

Hi Gustaaf,

Thank you for sharing your experience. I have also sent you an email but haven't heard back yet. Please reach out directly so I can hear more about your stay.
cfitzpatrick@clubquarters.com

Safe Travels,

Christy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2018 via mobile

This was a return visit to Philadelphia so we wanted a hotel that was central and it is. The check in was first class, our requests were answered promptly and the hotel was quiet. They have complimentary drinks available in the lobby, a business centre, which we used, and a nice area to sit and relax.

Stayed: June 2018, travelled as a couple
Thank youngbr14n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018

Great hotel! Nice lobby with amenities, awesome location near tons of shops, around the corner from a parking garage. Room was perfect size for 2 people. Smart TV is awesome! We planned a few things to see using the tv!

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
2  Thank Jamie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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