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All reviews upper west side central park red farm serafina restaurant great location beacon theater new york museum of natural history lobby bar lincoln center two blocks comfortable bed hudson river nyc hotel subway station rooms are small times square
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Reviewed 4 weeks ago

This hotel was located in a great area. Easy to get around A LOT of good restaurants near the hotel. The staff was very friendly and accommodating. The room was small but very clean and well kept up. I would recommend this hotel. When I return to the Big Apple I will definitely check for room availability here.

Date of stay: November 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Nomad31469126257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at Arthouse Hotel New York City, responded to this reviewResponded 4 weeks ago

Dear Nomad31469126257,

Happy that our location was perfect for your visit-- we're lucky to have so many great restaurants nearby. Pleased that your room was comfortable and that you felt well taken care of by our staff. We appreciate your recommendation and hope to host you again.

Warm regards,
Connie

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Reviewed 4 weeks ago

I was really impressed by NYLO. It was my first time in NYC, and the people at the hotel were friendly and helpful, especially George! George gave us ideas of things to do based on our interests, and he followed that up with directions for how to get there. The hotel was clean, and housekeeping kept our room well-stocked. I will be back!

Date of stay: November 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank NorthStar12130008158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at Arthouse Hotel New York City, responded to this reviewResponded 4 weeks ago

Dear NorthStar12130008158,

It was a pleasure to be the first to welcome you to NYC. Happy that we were a great choice for the occasion, and that George helped you make the most of your first visit. We can't wait to welcome you back!

Warm regards,
Connie

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Reviewed 4 weeks ago

From entry into the property, where a doorman is stationed to greet you, to the staff at the front counter, and the perfect room, our visit was most wonderful. Ramona at the front counter greeted us with a welcoming smile. Since we have been at this hotel in the past it was really wonderful to see a familiar face. We look forward to returning very soon. - Irving.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Irvine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at Arthouse Hotel New York City, responded to this reviewResponded 4 weeks ago

Dear Irvine L,

Thank you for your excellent review! It was a pleasure to welcome you back. We appreciate you acknowledging Ramona-- happy that she and our entire staff made you feel at home. We look forward to seeing you again soon.

Warm regards,
Connie

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Reviewed 4 weeks ago

Great location, pet friendly, clean room and wonderful staff!Great location on the Upper West Side.Doors were held open, rooms were quiet, staff was friendly and accommodating.I would return if I needed to stay again with a pet.

Date of stay: August 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank LUV2PKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at Arthouse Hotel New York City, responded to this reviewResponded 4 weeks ago

Dear LUV2PKL,

Thank you for your great review. Happy that you loved our location on the Upper West Side and that you felt well care for by our staff. We'd love to welcome you and your pet again!

Warm regards,
Connie

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Reviewed 4 weeks ago

We stayed for one night and we were extremely pleased with the hotel and awesome staff. The lobby and bar area had a great vibe and awesome place to hangout and relax. We had a room with two queens beds which was large and super comfortable.

Date of stay: November 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank fzadeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at Arthouse Hotel New York City, responded to this reviewResponded 4 weeks ago

Dear fzadeh,

Thank you for your five-star review. I'm thrilled to hear that you loved your stay with us. Happy that you were impressed with our staff and that you enjoyed spending time in our social spaces. We would love to welcome you back soon.

Warm regards,
Connie

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