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Reviewed 7 June 2017 via mobile

Courteous staff. Complimentary breakfast of bagels, muffins, fruit, yoghurt, cereal, juice and coffee. Room was small but clean and adequate. Location was very convenient. Close to lots of subway stations, and great if you want to shop at Macy's. We weren't able to get a late checkout, but they stored our bags and we used the complimentary coffee facilities prior to departure. Only one lift so we used the stairs, but was a bit of a wait on check out. Would stay again.

Stayed: June 2017, travelled as a couple
Thank Fleur O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStanfordNY, GA at Hotel Stanford, responded to this reviewResponded 4 August 2017

Dear Fleur O
Thank you for sharing your experience of the Hotel Stanford.
We are happy to hear you were able to take advantage of our locations. We are also pleased to know that our staff took great care of you. We apologize some of the situation is less than ideal, and we will aim to improve them as soon as possible.
We appreciate your patronage and simply cannot wait to host you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017

if you are looking for a hotel with a nice clean room with access to all of NYC. this is your place. The breakfast is just what we needed to start our day. The staff are very friendly. We stayed on the top floor at the back by request, very little street noise. The elevator is not an issue unless you have a lot of stress built up. With the subway entrance less than 100ft from the front door we got around with no problems. great place to stay, we would stay here again for sure.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStanfordNY, Manager at Hotel Stanford, responded to this reviewResponded 26 July 2017

Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us.

We are thrilled to hear that you would stay with us again, please return again soon. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford next time.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017 via mobile

Stayed here for 3 nights on a business trip.
The location is very good. Subway right outside and lots of destinations within walking distance. I had a room on the 2nd floor. Clean but old and tired. Not a chance of working in the room during the day due to all the drilling and hammering taking place. Very quiet at night which has not always been the case in midtown hotels. Breakfast involves plastic cutlery and a small but reasonable selection. 7am is late start though....ended up going to Pret A Manger on 2 mornings as I had to head across town. Would suggest they open a little earlier. Overall summary just about average. Stayed in better, stayed in worse. The staff are very pleasant. Don't stay on the 2nd floor.

Stayed: May 2017, travelled on business
1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStanfordNY, Manager at Hotel Stanford, responded to this reviewResponded 26 July 2017

Thank you for sharing your comments, and please accept my apologies for all of the issues you experienced with us. You are right to expect much better from us, and allow me to preface this by assuring you that I have relayed all of your concerns to our management team for serious actions to be taken. We will use your comments as our training tools to provide better services in the future.

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Reviewed 23 May 2017

Stayed here for 4 nights. The staff were very friendly and helpful and always smiled and said Hello. I had previously emailed to ask for a lower floor room and they were very good and gave us a room on the 3rd floor which was perfect level. We had a double double room which we found to be very clean and the beds were very comfortable. Yes the furniture was a touch marked in places but clean and the room was cleaned every day. There was also an ironing board and iron in the room, plus a fridge although that was very old. The bathroom was modern and perfectly clean. We did have a window which looked out to a wall, BUT we were out from 10 in the morning to around 10 at night so it didn't bother us at all. The breakfast was fine, yogurts, fruit juice, cereals, muffins, tea, coffee, croissant's which was enough to start the day, again the staff in the restaurant were friendly. Yes they only have one lift, but we used the stairs as like the exercise, but also never saw anybody waiting for the lift. They also serve free tea, coffee, juices, biscuits in the 1986 lounge which is on the second floor between 11 am and 4.30 pm which is a nice place to relax and maybe read a book if you so wished. The 1986 lounge then turns into a wine bar at night, which we never heard any noise from. There is also a room with 2 computers in for guest use. Perfect location, could walk everywhere and just around the corner from Times Square and more importantly Macy's!! If we ever came back to New York we would definitely stay here again.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Service
Thank Stephfreelander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStanfordNY, Manager at Hotel Stanford, responded to this reviewResponded 26 July 2017

Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us.

We are thrilled to hear that you would stay with us again, please return again soon. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford next time.

Best regards,

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Reviewed 17 May 2017

Our room was nice and big, and nicely decorated on arrival. Very nice view on to the street, and down the avenue. The room were nice and tidy at all times, due to excellent room service. The breakfast was decent as well. But would recommend to try the cafes around instead.

  • Stayed: July 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank NikolajOlesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStanfordNY, Manager at Hotel Stanford, responded to this reviewResponded 26 July 2017

Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us.

We are thrilled to hear that you would stay with us again, please return again soon. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford next time.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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