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All reviews central park corner room tallest hotel times square great location fourth floor new york floor to ceiling windows floor lounge city view columbus circle starbucks coffee rooms are small carnegie hall the upper floors few blocks room key
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Reviewed 6 November 2018

The Courtyard Marriott is in a great location to shopping, food, dining and entertainment. The rooms are clean, quiet and the staff is always accommodating and responsive to your requests. The hotel staff can make your reservations and reserve your tickets for events around town.

Date of stay: February 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank RandalAlexander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Courtyard by Marriott New York Manhattan/Central Park, responded to this reviewResponded 6 November 2018

Dear RandalAlexander,

Thank you for staying with us at the Courtyard New York Manhattan/Central Park and for sharing your experience. We appreciate your positive comments about our central location, friendly associates, and comfortable rooms. We look forward to sharing your comments with our team, as they strive daily to provide an impeccable stay for each and every guest. Thanks for choosing us, and we hope to see you again soon.

Shóna Perry
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018

First of all, I arrived in a whirlwind (as I sometimes do). I checked in and asked for my bags to be taken to the room because I was running behind schedule. While many hotels promise to do that, this one actually did. The bag was in my room when I arrived later.

The hotel is at the north end of Times Square. It isn't really IN Times Square (which would make it noisier). It is about two blocks from the north end of Times Square, opposite a drug store (always a good resource in a foreign city).

The room was small, but clean. Like European hotels, you need to put your room key into a slot to turn on the room's electricity.

The breakfast area is on the fourth floor and is pretty roomy (and I dislike overly crowded eating areas). The view was also nice.

The staff was very efficient and friendly.

Room tip: I asked for a high room, which was very quiet even though it was close to the elevators.
Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank HPLowry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Courtyard by Marriott New York Manhattan/Central Park, responded to this reviewResponded 7 November 2018

Dear HPLowry,

Thank you for taking the time to tell us about your experience at the Courtyard New York Manhattan/Central Park. It is nice to read that we met all of your expectations. Your comments are much appreciated and serve as a great tool to let us know how we are doing. We appreciate your business and cannot wait to welcome you back in the near future!

Shóna Perry
Hotel Manager


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Reviewed 5 November 2018 via mobile

Gave me a room on top business floor. Amenities and facility are satisfactory. Location is perfect to just walk to Broadway, Central Park, fifth avenue, subway stations and Times Square. Overall a hotel I would recommend.

Date of stay: April 2018
Trip type: Travelled on business
Thank drcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Courtyard by Marriott New York Manhattan/Central Park, responded to this reviewResponded 5 November 2018

Dear drcg,

Thank you for the fabulous review and for highlighting our prime location. We love receiving positive feedback from our guests and we are glad you enjoyed your time with us. Thanks for recommending the Courtyard New York Manhattan/Central Park, and please come see us the next time you are in Big Apple.

Shóna Perry
Hotel Manager

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Reviewed 3 November 2018 via mobile

We visited during the NYC marathon weekend when hotel prices are jacked up, but at close to $600 a might, this hotel is way overpriced even for New York. The room was really small, the bathroom smelled like urine, and the fire alarm light flashed all night which kept us awake. Then the water went off our first morning and was a lovely shade of brown when it was back on (I know this is typical). We were offered 2,000 bonus rewards points which we accepted but I think the hotel should have provided some additional compensation. We are lifetime Platinum Elite members and feel the hotel could have done more to compensate us. Will not be returning to this particular property.

Date of stay: November 2018
Trip type: Travelled with family
Thank Momof4kidsNearBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Courtyard by Marriott New York Manhattan/Central Park, responded to this reviewResponded 4 November 2018

Dear Momof4kidsNearBoston,

Thank you for being a valued Platinum Elite Rewards Member and for providing a review of our hotel. We apologize for the issues you experienced with your guestroom accommodations and we appreciate your honest feedback. Please be assured that we are taking immediate action with our enginnering department to avoid such problems in the future. We hope that you will stay with us again so that we can provide you with the excellent service for which we are known. I would love the opportunity to further discuss your issues and apologize personally, please contact me at shona.perry@marriott.com.

Shóna Perry
Hotel Manager

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Reviewed 31 October 2018 via mobile

We had a very pleasant stay at this property. Our room was a corner one on the 26th floor. Not much of a view but hey, it's in a lovely part of the city. Must make a mention of the extremly comfortable bed provided!
We were a little taken aback with the cost of the drinking water bottles provided! Tap water is drinkable but you need to know that! We didn't. Starbucks has a breaka joint on the 4th floor. Good place to hang out for a while.
Very courteous and efficient staff.
A good overall experience. Thank you.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank JanetxxRoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Courtyard by Marriott New York Manhattan/Central Park, responded to this reviewResponded 1 November 2018

Dear JanetxxRoy,

It was a pleasure having you as our guest at the Courtyard New York Manhattan/Central Park. We are glad our bed provided you with the comfort you deserve and that you were also pleased with our courteous associates. Thank you so much, and we hope to see you back soon.

Shóna Perry
Hotel Manager

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