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All reviews penn station great location new york free breakfast warm cookies rooms are small the breakfast area yogurt empire state building front desk staff two double beds would definitely stay here again clean hotel around the corner few blocks would highly recommend this hotel central location
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Reviewed 3 October 2017

This was a great location.. down town New York City. Very close to the Madison Square Garden. The room was extremely clean. Complimentary Breakfast was decent. The breakfast room was a little small and I would have liked an egg white option. Otherwise the food they had was good.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alena M, Front Office Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this reviewResponded 5 October 2017

Hi Rachel S,

Thank you for choosing our hotel for your New York City accommodations! We appreciate your feedback and will take into consideration to make improvements for the future. We are happy you enjoyed your time with us! Come back the next time you're in the area to enjoy our extremely clean rooms!

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Reviewed 2 October 2017 via mobile

We stayed here for a week in Aug/Sept and we can't say a bad word about it. From the minute we checked in to the minute we left the receptionists were so nice and helpful and always greeted us as we passed in and out.

The hotel was absolutely spotless and our room was so spacious and had the biggest most comfortable bed I've ever slept in.

Breakfast was included at the hotel and there was such a great choice of food which was topped up constantly. Only thing is....like everywhere I guess get down early to get a table. Even still you won't be waiting long for a free table.

Free teas coffee hot choc etc were available all day and cookies or lunch bags etc. were at reception for the early birds to grab on the way out. Loved these!!!

Hotel also had a gym...small like most city gyms but again get there early and you'll have it all to yourself.

The location of the hotel was also perfect...just around the corner from Madison square garden and Penn station and just go straight down 7th avenue to get to times square a few streets away. 24hr cafe right across the road but snacks soft drinks etc available to buy in the hotel.

Would highly recommend this hotel for anyone staying in New York. Not the most expensive hotel either considering its location... definitely worth every cent!

Stayed: August 2017, travelled as a couple
Thank Alison R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alena M, Front Office Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this reviewResponded 5 October 2017

Hi Alison R,

Thank you so much for your review! Our team works very hard every day to ensure we meet all of our guests needs. We are very happy you enjoyed our convenient location and Front Desk Team. We hope you return the next time you are in the area!

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Reviewed 1 October 2017

If you want what is probably the friendliest and most helpful experience you can get in a NY hotel then this is the place to go. Sure, it is not a big hotel but given the level it is set at it must be the best by a long way. Complimentary breakfast is plentiful - quality and choice not by the main Hilton hotel standard but given it is free there clearly has been an effort to make it as good as it can be and frankly more than adequate and tasty to boot. Wi-Fi was excellent, hotel is clean and comfortable, Penn is 1 block away - a good personal and business choice.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank vanceh549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alena M, Front Office Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this reviewResponded 5 October 2017

Hi vanceh549,

Thank you so much for complimenting our hotel and for giving us 5 stars! We work hard every day to provide the highest level of service. I am also glad you enjoyed our convenient location and compliomen. We hope to see you on your next trip to the Big Apple!

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Reviewed 29 September 2017

We stayed here for 3 nights in the middle of Sept.
This hotel is about a 5 minute walk to Penn Station and MSG which was a perfect location for coming in on Amtrak to see a concert at MSG.

Every staff member was friendly and welcoming. We received a little bag with some bottled waters and snacks upon check in. Every afternoon fresh snacks were put out at the front desk, and bkfst bags put outbin the morning for travelers.

The free hot breakfast buffet was excellent and I can't think of anything they could have added to make it better.

Our room was bright and clean with very large, comfortable pillows.

I felt very safe walking to Times Square for a broadway show ( Waitress- great show!) and to Rockefeller Center and Bryant Park for sightseeing.

We always had plenty of hot water and good water pressure in the shower .

Rooms are not spacious but certainly big enough for our weekend stay.

We needed to call for fresh towels one afternoon and someone brought them up within about 15 minutes which was fine.

Once again everyone we encountered during our stay was very friendly. It's a little thing but really makes a difference when everyone working there greets you with a friendly smile and cheery conversation.

I will definitely stay here again.

  • Stayed: September 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank TooManyPeople
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alena M, Front Office Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this reviewResponded 2 October 2017

Hi TooManyPeople,

Thank you for your 5 star review! Our team works really hard to provide our guests with the highest level of service. We are so happy we were able to meet all of your needs during your stay. We hope you come back to enjoy our comfortable rooms, breakfast, and cookies!

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Reviewed 26 September 2017

Stayed here for 4 nights and had a very enjoyable stay. Room was clean, bed large, bathroom ample for the two of us. Free breakfast was good but usually very busy. Free coffee and tea available all day. Staff were very helpful and pleasant. The situation is ideal, very close to Macys and Empire Stat but a good walk from Time Square. It was recommended to us by some friends who have stayed a few times and I would have no hesitation in recommending it too. Free wifi signal was good in our room on the 11th floor.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank LittleFishes13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this reviewResponded 27 September 2017

Dear LittleFishes13,

Thank you so much for choosing our hotel for your New York accommodations and for your 5 star review! We take pride in our location and great staff and I am happy to see you enjoyed both! We hope to see you next time you are in the area and thank you for recommending us to others!

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