My husband and I took our granddaughter for her 5th Birthday. to the American Girl Place. The store is amazing and arranged for a personal shopper. Kim Sanchez was very friendly, knowledgable about the dolls and made my granddaughter feel like she was very 'SPECIAL'. We never felt rushed or obligated to buy clothes, accessories, etc. We purchased a "look alike doll" with matching tee shirts. The pictures I took are precious - for two hours on the train she talked about Kim and the store. The lunch in the cafe was very good and the waiter sang "Happy Birthday" and had a candle in the dessert. I would recommend making a trip to NYC and visiting the American Girl Place for a wonderful experience a girl will ALWAYS remember. My special thanks goes to Kim for her outstanding service.