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“An Amazing Experience” 5 of 5 bubbles
Review of Andaz 5th Avenue

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Andaz 5th Avenue
Ranked #67 of 464 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“An Amazing Experience”
5 of 5 bubbles Reviewed 18 April 2012 via mobile

The hotel is on 5th Avenue and offers amazing views of the library which is beautifully lit at nite. There is also a wonderful park behind the library to get a dose of nature while in NYC. 2 subway stations are close by for easy mobility.

The hotel itself is über trendy and very nice. When we arrived we were greeted by Emillio who quickly checked us in and showed us to our room. He was very helpful and hooked us up w a great dinner reservation. We mentioned it was my partner's bday and champagne was delivered to our room later that night. Amazing customer service.

The room was beautiful, modern and comfortable. The shower was huge and had a rain head shower nozzle and a foot bath! The bed was super comfy and the iPod docking station and free mini bar treats were a nice touch!

All in all, a great property that I cannot wait to return to!

Stayed April 2012
Helpful?
Thank Robb111962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (491)
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Baltimore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 April 2012

This hotel was over the top. Spacious rooms, complimentary wine, sodas, water daily. The staff remembers you every time they see you. This hotel was very upscale. I have never seen so many people checking in stating it is good to be back. Lots of repeat guests. The complimentary internet and mini bar was a nice experience. We had a 2 bedroom suite which was over the top. Have rebooked our rooms for the rest of the year at this hotel. Definitely will be back.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank woof2you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

We stayed at Andaz for 2 nights earlier this month and couldn't have been happier. The location is terrific, the rooms modern and efficient (and reasonably spacious, given it's NYC) and the staff absolutely great. We wouldn't stay here again at any time, and really commend the management for the way they've trained their staff.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bob_Nan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton, Florida, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 15 April 2012

We have stayed at the Andaz twice within the past six months. We had such an enjoyable experience our first time around that we decided to return when I celebrated by birthday this past March.
The hotel is trendy with an understated modern elegance. The staff is extremely efficient and personable. The hotel is a converted prewar building and therefore the rooms are large with high ceilings (especially the lofts) and the bathrooms are large and very well appointed. I also like the fact that there was no additional charge for wifi internet and non-alcoholic mini bar items.
It's fifth avenue location is very convenient to Central Park, shopping and the theater district.
My wife and I have been traveling to NYC frequently for years and this is by far the best place we have stayed.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joni R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 15 April 2012

This is truly a beautiful MODERN hotel that is everything that MODERN should NOT be. The staff at the hotel is courteous and attentive. The hotel itself is a work of art – and perhaps that is the problem – Nothing works, or I should say, nothing works easily. After a speedy check in, it took several minutes to get the card to unlock the door to the room. Another 5 minutes were spent looking for the light switches, which have been replaced with touch sensors. There is no bulb in the place higher than about 20 watts. There was no light near the closet so it was impossible to see inside. Another 10 minutes were wasted on trying how to figure out how to use the electronic controller to roll down the window shades. The thermostat for the room was hidden. The shower in the bathroom seemed carefully designed to spray at least 5% of all water used into the bathroom itself. I finally found that I could take a shower by cowering in a corner and holding the hand held shower over my head. Honestly, I was so frustrated by the entire experience that I left and went home.

BTW – I am NOT an 80 year old technophobe. I am 42 and work in IT. Technology should make our lives easier. In the case of the Andaz, every fad electronic gizmo was used, which made the stay a challenge.

  • Stayed April 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ScudderJake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz 5th Avenue

Property: Andaz 5th Avenue
Address: 485 5th Avenue, New York City, NY 10017-6149
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Family Hotel in New York City
#34 Romantic Hotel in New York City
#45 Business Hotel in New York City
#47 Green Hotel in New York City
#54 Luxury Hotel in New York City
Price Range (Based on Average Rates): €€€€
Hotel Class:4.5 star — Andaz 5th Avenue 4.5*
Number of rooms: 185
Official Description (provided by the hotel):
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 
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Also Known As:
Andaz 5th Avenue Hotel New York City

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