The Chatwal is great in everyway. The staff: valet, doorman, bell men, front desk, bar, maids, servers at the Lambs Club restaurant were all polite, helpful and friendly. I especially liked how they recognized and treated my wife and me as a Starwood Platinum member....get the breakfast as it is excellent and will save you big $s. I've stayed at 100s of Sheratons, 4 Pts, A-Lofts over the years....using my staus and points at The Chatwal helps make the road warrior traveling worth it.
We were given the Ruby suite, #206. The room was large by NY standards, all ammenities worked well and everything was top shelf...loved the bathroom. Had a nice, albeit noisy (due to fans) patio.
The bar tenders are the real deal, mixologists. Cocktails were excellent, although expensive even for NY standards.
We had dinner and then breakfast at the Lambs Club. The food, service and ambiance were all excellent. They can easily accomodate a quick meal prior to a show, or in our case, a nice romantic leisurely meal too.
This is truly a small gem quitely set in the center of Times Square area.
We can't wait to stay there again on our annual trip to NYC.More
- Room Service