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Reviews (6,066)
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Reviewed 16 October 2017

The hotel is centrally located in Manhattan and is within walking distance to Times Square.The staff are friendly and make you feel welcome. I have stayed here three times and could not find fault with the hotel. the rooms are spacious, has a full kitchen, free internet and cable tv. They offer a free breakfast and on Tuesday, Wednesday and Thursday there is food for dinner. Wine and beer is also included.There is a bar next to lobby that is a nice place to relax in the evening.

Room Tip: ask for a room that faces the street.
  • Stayed: November 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank N9744HSgarym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

A family of four including two daughters; a teen and 8 years old stayed for 4 days in this practical hotel. You get a good and free breakfast to boost your busy day in the Apple and when you come back by in the evening overwhelmed and exhausted you enjoy a nice shower using fine amenities provided by the hotel and you find a really clean and comfy bed to have a cozy night sleep. Good service and friendly staff.

Room Tip: Chose a corner Room
  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Abdelatif H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Great location very close to Times Square and great views over it. The service was good too. The only down sides were the lifts up, massive queues at peak times and very limited space. The breakfast was poor so eat elsewhere. Otherwise a great trip. They also gave me some prosecco for my birthday which was nice.

Stayed: October 2017, travelled as a couple
Thank daveyh87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017

We stayed in NYC and enjoyed our stay at the Staybridge........We had a room on the 9th floor...the view was not great but you don't stay in NYC to sit in your room........The breakfast was really good......the breakfast buffet had quite a lot of options which was nice..........the staff in the lobby are helpful and the NYC Tours Kiosk in the lobby is very good.......We had a few beers in the Bar after touring all day and the beer was cold..........The only issue we had was the elevator.......in saying that it's not unexpected anywhere in NYC with the volumes of tourists and limited space........We would definitely return to this hotel again in the future....all the best

Stayed: September 2017
1  Thank Kiera C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

Enjoyed our stay here found our room to be perfectly comfortable, and we had a decent view for a New York hotel. Breakfast was good and for a busy hotel, we liked the fact there were several places to go so we had no problems.

The location is pretty good, just a short walk from Thimes Square. If we were to complain about anything it would be the lifts, we were on the 19th floor and at times had to wait up to 10 minutes for one of the 3 to arrive.

That said we could check in early and check out late and we were delighted with the airport transfer the hotel arranged (would certainly recommend this !!). Overall, I would score them 4½ but their customer service notches them up to a 5!!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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